Get connected to the TELUS PureFibre network¹

TELUS PureFibre, Western Canada’s fastest and most reliable internet technology is coming to your neighbourhood¹. Once your property is connected, you’ll be able to order TELUS PureFibre services and experience 100% fibre optic internet. That means a fast, always consistent connection.

Get Started

Learn more about TELUS PureFibre

To get started, select the property type you wish to connect.

Detached home

Business

TELUS PureFibre is better

An illustration showing TELUS internet connecting directly to one home by Fibre optic cable above an illustration showing Shaw internet connecting to many homes through shared copper/coax

Peak performance

There’s no sharing bandwidth, we bring 100% fibre optic internet right to your door, that’s why you get Western Canada’s top speeds and most reliable connection.¹

The screen on an open laptop shows two hummingbirds, signifying the fast upload and download speeds of TELUS internet.

Upload fast, download fast

Upload photos faster, download music quicker and connect to crystal-clear video calls with the # 1 internet technology for speed and reliability.¹

A mobile device, a tablet, and a laptop show abstract purple screens. A hummingbird flies overtop.

Better Mobility coverage wherever fibre lives

TELUS PureFibre brings you the same lightning fast internet speeds you expect at home wherever you go.²

A gaming computer displays a loading screen.

Get the best internet technology for gaming

Our lightning-fast 100% fibre connection ensures you won't lag out when you need it most.

Get started

Learn more about TELUS PureFibre

Frequently asked questions and videos

General

Installation

Videos

What is TELUS PureFibre?

What is the TELUS PureFibre 5G™ network?

How will TELUS restore my property after construction is complete?

Why should my community connect to the TELUS PureFibre 5G™ network?

I live in an apartment building. Can I still connect to the TELUS PureFibre 5G™ network?

I’m a homeowner. How will TELUS PureFibre benefit me?

I’m a small business owner. How will TELUS PureFibre benefit me?

When can I get services on the TELUS PureFibre 5G™ network?

What if I don’t want to switch to TELUS PureFibre services?

How can I get more information?

Who are Fibre Connect and F3 Networks?

What COVID-19 safety procedures are in place?

What preparations will crews make prior to installing TELUS PureFibre™ on my property?

How does the work you are doing to install TELUS PureFibre™ affect my property?

What is the utility right-of-way?

Once my home is connected, how can I sign up for service?

What is an interim fibre connection?

Why did I get an interim fibre connection?

What can I expect next?

TELUS PureFibre is coming to your community

TELUS PureFibre | What to expect during network construction.

Have more questions?

Call us

Get in touch with our Support Team for help with TELUS PureFibre connection

Call 1-855-595-5588

Visit us in-store

View our products in person and get answers from our knowledgeable team.

Find a store

View terms and conditions

Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
.
Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
. 5G access requires a connection to TELUS’ 5G network where available. For more information,
visit our network page.
TELUS offers symmetrical speeds, with the exception of PureFibre Internet 1.5G where the download speed is 1500 Mbps and upload speed is 940 Mbps. Not available in all areas. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. Maximum speeds require optimal network conditions on a wired connection and may not be achievable using a single device. Internet access speeds may vary depending on location, usage within the home network, internet traffic, user device capability, and applicable network management or server configurations. Concurrent data streams may be required to access maximum speeds. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
Conditions apply. TELUS offers the fastest download and upload speeds of up to 5 Gbps compared to any other major internet service provider in Western Canada. TELUS is the only major provider in Western Canada with a 100% fibre optic connection to the home. Fibre optic technology is based on light signals which is not impacted by the capacity constraints and environmental stresses that affect traditional copper wire or Hybrid Fibre Coax (HFC) networks. That means a fast, consistent connection to your home. Not available in all areas. Individual results may vary depending on location, usage within the home network, number of connected devices on the speed profile, applicable network management or server configurations.
Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the business network, internet traffic and applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device.
TELUS business offers symmetrical speeds with the fastest upload speed of 940 Mbps in comparison to our major competitor’s fastest upload speed of 125 Mbps. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Not available in all areas.

Get connected to the TELUS PureFibre network1

Get connected to the TELUS PureFibre network1

Get connected to the TELUS PureFibre network1

To get started, select the property type you wish to connect.

TELUS PureFibre is better

Peak performance

Upload fast, download fast

Better Mobility coverage wherever fibre lives

Get the best internet technology for gaming

Frequently asked questions and videos

TELUS PureFibre is coming to your community

TELUS PureFibre | What to expect during network construction.

Have more questions?

Call us

Visit us in-store

View terms and conditions

Get connected to the TELUS PureFibre network¹

Get connected to the TELUS PureFibre network¹

Get connected to the TELUS PureFibre network¹