TELUS PureFibre® Internet

Be one of the first to get TELUS PureFibre Internet in Ottawa

Our Ottawa home internet plans have something for everyone. Whether you’re a streamer, a gamer or just an everyday browser, we’ve got a fast and reliable internet service for you.

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Unstoppable internet, unstoppable deals

Take advantage of great deals on TELUS PureFibre Internet bundles. Plus, get complimentary professional installation and unlimited internet data.¹

Black Friday deals

Seize this Black Friday deal before it's gone

Starting from $79/month,² make the switch TELUS PureFibre - Canada’s fastest internet technology.³ Plus get a $100 credit⁴ on your bill.

Check availability

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The 100% direct fibre difference

Experience Canada’s #1 internet technology for speed and reliability with TELUS PureFibre. Our 100% fibre optic connection⁵ delivers lightning-fast internet directly to your home. Enjoy a continuous connection, even at peak times or when several devices are connected at the same time.

Discover the benefits of a direct connection

With us, you have 100% fibre to your home. Unlike Hybrid Fibre Coax, which uses coaxial cables to share bandwidth in your neighborhood, TELUS PureFibre ensures you get consistent, high-performance internet without slowdowns.

A diagram illustrates the TELUS dedicated connection by showing individual lines connecting homes directly to the telus server.

PureFibre Internet = direct fibre connection

With PureFibre, you get your own personal connection directly to your home for fast, consistent speed.⁵

A diagram illustrates how other providers use shared connection by showing a single line connecting multiple homes directly to their server.

Hybrid Fibre Coax = hybrid connection

Hybrid Fibre Coax uses a mix of fibre optic and coaxial cables, with fibre running to your neighborhood and coaxial cables delivering the final stretch to your home. This means shared bandwidth with your neighbours, which can lead to slower speeds during busy times.

A woman stares intently at a screen as she wears headphones and plays a game.

Fast download and upload speeds

A 100% fibre connection⁵ gets you lightning-fast speeds for uploads and downloads. That’s a big deal if you create, chat, stream or share anything online.

Download speed

measures how fast you “get” data from the internet.

Good for:

Browsing websites
Streaming music
Streaming video

Upload speed

measures how fast you “give” data to the internet.

Good for:

Video conferencing
Sending large files
Online gaming

Live uninterrupted with our fibre internet

A woman taking a video meeting from a tablet.

Consistent connectivity

Ditch the glitch on a 100% fibre connection direct to the home.⁵

Binge-worthy streaming quality

Don’t suffer from buffer. Enjoy smooth and high-quality video, music, and live content streaming.

A family using a laptop and tablet at the kitchen table.

Speed at every corner

All TELUS PureFibre® plans feature our award winning Wi-Fi 6 technology⁶ for fast connection in every corner of your home.

Smooth gaming performance

Reduce latency and play a more responsive gaming experience, particularly for multiplayer games.

Photo of TELUS team members contributing to community projects.

COMMUNITY IMPACT

We believe in empowering youth through technology

Since 2000, TELUS, our team members and retirees provided over $148 million in cash, in-kind contributions, time and programs and volunteered 1.7 million hours to charities and community organizations located in Ontario.

Learn more about our impact

Our commitment to you

Get the help you need every step of the way, whether you're looking for tech support, exploring new services, or simply have questions.

Professional Technical Support

30 day money back  guarantee

Frequently Asked Questions

What internet plans and speeds?

What home internet plans and speeds does TELUS offer?

What is a good internet speed?

What’s the difference between download speed and upload speed?

How much internet data do I need?

Where in Ontario / Quebec is TELUS PureFibre available?

View terms and conditions

Offer subject to change without notice. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative.
Offer subject to change without notice and only available to customers who reside in Ontario and have not subscribed to TELUS Internet in the past 90 days. Cannot be combined with other promotional offers not mentioned in this advertisement. Prices of features and add-ons, such as unlimited internet data, are not guaranteed during the 24 month term and subject to change anytime. Offer includes TELUS PureFibre 1.5 Gigabit internet. From month 1-24, a $30/mo. internet discount applies. Regular price is currently $130/mo and applies after the 24-month term. All prices do not include applicable taxes. $0 unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25. Regular price is currently $20 per month and is subject to change without notice. TELUS Mobility customers who subscribe to qualifying internet packages receive an additional $21/mo. discount for 24 months, provided the eligibility requirements are met. Discounts may be removed upon rate plan changes or renewals. Final eligibility for the services will be determined by a TELUS representative. A cancellation fee applies to the early termination of your internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device.
Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Not available in all areas.
Offer subject to change without notice and available to residential customers in Ontario and Quebec who have not subscribed to TELUS Internet in the past 90 days. Cannot be combined with other promotional offers not mentioned in this advertisement.Customers signing up on a TELUS PureFibre 1.5 Gigabit Internet 2 year termare eligible to receive a $100 bill credit with the use of code SPECIAL100EAST. Bill credit will be applied upon order completion and will appear on your first bill after activation. Bill credits are non-transferable, can only be applied to pay for services charges, and carry no cash value after deactivating your services. Credit provided is discretionary and includes applicable taxes (based on the taxes levied in the province of supply) therefore the value displayed on your bill is the value before tax. For example, a $10 discretionary credit towards Internet service offered in ON includes $1.15 HST, meaning the credit value displayed will be $8.85. The $1.15 HST is captured as a reduction in the amount of tax charged on your balance owing. For more information and examples that apply to other home services, please visit
telus.com/billcredits
.
Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Not available in all areas. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management practices or server configurations. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
.
Red Dot of the Red Dot Award: Product Design [2021]. See
TELUS WiFi 6 Access Point
for more details.

Be one of the first to get TELUS PureFibre Internet in Ottawa

Unstoppable internet, unstoppable deals

Seize this Black Friday deal before it's gone

The 100% direct fibre difference

The 100% direct fibre difference

Discover the benefits of a direct connection for your home

Discover the benefits of a direct connection

PureFibre Internet = direct fibre connection

Hybrid Fibre Coax = hybrid connection

Fast download and upload speeds

Fast download and upload speeds

Fast download and upload speeds

Live uninterrupted with our fibre internet

Consistent connectivity

Binge-worthy streaming quality

Speed at every corner

Smooth gaming performance

COMMUNITY IMPACT

We believe in empowering youth through technology

Our commitment to you

Frequently Asked Questions

View terms and conditions