Vancouver Internet Service Provider

Home internet in Vancouver

Our Vancouver home internet plans have something for everyone. Whether you’re a streamer, a gamer or just an everyday browser, we’ve got a fast and reliable internet service for you.

See Internet plans

Image collage - A woman uses a tablet to to observe the water levels in her garden soil, a child uses a VR headset, and a family has a group video call.

TELUS PureFibre Internet®

Live uninterrupted with fibre internet

There are many internet providers in Vancouver, but only TELUS has PureFibre, delivering the fastest internet speeds in Western Canada.¹ Enjoy uninterrupted internet that won’t let you down.

Technology you can count on

Enjoy lag-free, consistent internet powered by the world’s most reliable technology.²

100% fibre right to your home

Only TELUS PureFibre offers a direct connection to your home, never through a coaxial cable.

Speeds up to 3Gbps

Get equally fast upload and download speeds³ for buffer-free work, gaming and video.

Expect more from your Vancouver home internet provider

Our PureFibre Internet service promise:

30-day money-back guarantee. Activate online and if you’re not satisfied we’ll refund your money.

Proactive monitoring. We monitor the health of our fibre network around the clock to detect issues and resolve them quickly

24/7 technical support. If there’s a problem with your services, find help through our various support options, no matter what time it is.

An image showing two individuals viewing a laptop at their desk.

Looking for high-speed, reliable internet in Vancouver?

Experience seamless streaming, lag-free gaming‌ and work-from home frustration-free. Benefit from affordable packages tailored to suit your needs, so you get maximum value for your investment. Enjoy unrivaled reliability and extensive coverage from Gastown to UBC, we keep you connected no matter where you are.

Elevate your online experience. TELUS brings the best in internet services to your doorstep. Stay connected, entertained‌ and productive with TELUS internet in Vancouver.

Switching to TELUS internet in Vancouver is simple

Take advantage of Simple Switch for a seamless transition to TELUS as your Vancouver internet service provider.

No service downtime

We’ll handle your transfer

30-day money-back guarantee

Discover Simple Switch

Frequently asked questions

What internet plans and speeds?

Where in Ontario / Quebec is TELUS PureFibre available?

What is Wi-Fi Plus and why does it matter?

What internet technology does TELUS use?

How much internet data do I need?

What’s the difference between TELUS and other internet providers?

What is a good internet speed?

What home internet plans and speeds does TELUS offer?

What’s the difference between download speed and upload speed?

View terms and conditions

Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
.
Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Not available in all areas. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
.
TELUS offers symmetrical speeds, with the exception of PureFibre Internet 1.5G where the download speed is 1500 Mbps and upload speed is 940 Mbps. Not available in all areas. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. Maximum speeds require optimal network conditions on a wired connection and may not be achievable using a single device. Internet access speeds may vary depending on location, usage within the home network, internet traffic, user device capability, and applicable network management or server configurations. Concurrent data streams may be required to access maximum speeds. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
$0 Unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25, regular price is currently $20 per month and is subject to change without notice.