Prepare for your TELUS installation
Getting set up with TELUS is easy. We’re here to guide you through every step.
Self Installation
Get ready for a simple and seamless self-installation process. View comprehensive instructions for all of your home services and equipment and start enjoying your new services soon.
Smart Hub Wireless Internet
Easily connect to wireless internet powered by the TELUS 5G and LTE Network.
SmartWear Security
Activate your SmartWear Security service and device.
TELUS Health Medical Alert
Activate your TELUS Health Medical Alert service and device.
HomePro
Access HomePro tech support articles and learn how to set up your Amazon Prime account.
Professional Installation
Get ready for your easy and convenient professional installation. Learn what to expect before an expert technician installs your products.
Internet, Optik TV and Home Phone
Find out how to prepare for a smooth and speedy professional installation.
SmartHome Security
Find out everything you need to know about your professional SmartHome Security installation.
Preparing for your SmartHome Security installation
Watch this helpful video to prepare for the professional or DIY installation of your new SmartHome Security system.
Frequently asked questions
What if a technician cannot install all products during the visit?
Why is Self Install not available to me?
Where can I find more help and support?