Get the speed and reliability you need with TELUS PureFibre Internet

Stream, play, connect or browse on all of our internet plans. Discover the reliability, sustainability and speed that cable can’t match. Trust TELUS PureFibre to power your online life without interruption.

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Introducing PureFibre 5 Gig - the internet of the future

We’re rolling out unrivaled speed on our PureFibre network, the fastest internet available in Western Canada¹. PureFibre 5 Gigabit is here.

Discover PureFibre 5 Gigabit

Internet Deals

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PureFibre Internet®

Supercharge your connection with PureFibre Gigabit from $100/month.²

Ditch cable internet and experience the real fibre difference with PureFibre Gigabit. Only TELUS offers 100% fibre direct to your home.

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Gift with Purchase

Get a FREE 55" Samsung 4K HDR Smart TV

Valued at $699.99, you can get one when you bundle Optik TV & PureFibre Internet for 2 years.³

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TELUS PureFibre Internet®

Live uninterrupted with our fibre internet

Some things just shouldn’t fail. Your internet is one of those things. With TELUS PureFibre, enjoy uninterrupted internet that won’t let you down.

Technology you can count on

Enjoy lag-free, consistent internet powered by the world’s most reliable technology.⁴

100% fibre right to your home

The only fibre optic connection direct to your home so you get speed you just can’t get with copper coaxial cable.

Symmetrical speeds of up to 5 Gigabit

Only we give you equally fast speeds downloading or uploading⁵ for a lag free online experience.

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Learn more about TELUS PureFibre

Feel good about your connection

With up to 85% more energy efficiency than copper, TELUS PureFibre is Canada’s most sustainable internet technology.

Explore our sustainability efforts

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Wi-Fi built for better connections

With our award winning hardware⁶, multi-tasking is no problem. Make video calls, browse, game online and update your social media – all at the same time. Use the TELUS Connect app to control your Wi-Fi, monitor usage, see who’s online, plus get 24/7 support.

Learn more about TELUS Wi-Fi

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Wi-Fi Plus

Get wall-to-wall Wi-Fi with Wi-Fi Plus

Multi-level homes, complex floor plans or larger homes can result in Wi-Fi dead zones. Personalize your network so the kids can game in the basement and you can video chat on the main floor at the same time.

Learn more about Wi-Fi Plus

Switching is simple

Take advantage of Simple Switch - a seamless transition to a TELUS plan of your choice.

No service downtime

We’ll handle your transfer

30-day money-back guarantee

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Rural Internet

Smart Hub

Smart Hub uses our 5G and LTE networks to bring you fast, reliable Wi-Fi you can install in minutes. Now you can do all the things you love online, no matter where you are.

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Gadget headache? Get relief with a HomePro™ membership

Technology doesn’t need to be frustrating. Become a HomePro member for exclusive 24/7 live support with tech experts who will help you install and troubleshoot almost any device in your home.

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Our PureFibre Internet Service Promise:

30-day money-back guarantee. Activate online and if you’re not satisfied we’ll refund your money.

24/7 technical support. If there’s a problem with your services, find help through our various support options, no matter what time it is.

24/7 proactive monitoring. We constantly monitor the health of our fibre network to detect issues and resolve them fast.

Explore our plans

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Frequently asked questions

What is Wi-Fi Plus and why does it matter?

What’s the difference between TELUS and other internet providers?

What internet technology does TELUS use?

What home internet plans and speeds does TELUS offer?

What is a good internet speed?

What’s the difference between download speed and upload speed?

How much internet data do I need?

View terms and conditions

Conditions apply. TELUS offers the fastest download and upload speeds of up to 5 Gbps compared to any other major internet service provider in Western Canada. TELUS is the only major provider in Western Canada with a 100% fibre optic connection to the home. Fibre optic technology is based on light signals which is not impacted by the capacity constraints and environmental stresses that affect traditional copper wire or copper wire hybrid networks. That means a fast, consistent connection to your home. Not available in all areas. Individual results may vary depending on location, usage within the home network, number of connected devices on the speed profile, applicable network management or server configurations.
Offers subject to change without notice. Available to residential customers who have not subscribed to TELUS Internet in the past 90 days. For customers signing up on a 24 months term, the Internet rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as unlimited internet data, are not guaranteed during the 24 month term and subject to change anytime. Offer includes TELUS PureFibre Gigabit internet. From month 1–24, a $15/mo discount applies. Regular price, currently $125/mo, applies after the 24-month term. All prices do not include applicable taxes. $0 unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25, regular price is currently $20 per month and is subject to change without notice. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. A cancellation fee applies to the early termination of your internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device.
Additional $10/month discount available to TELUS or Koodo Mobility post-paid customers who subscribe to TELUS home Internet 15 or faster plans. The additional $10/month discount will be applied to the Home Services bill for 24 months (or as long as the eligibility requirements are met). Eligibility for TV plans may vary by customer address. Final eligibility for the services will be determined by a TELUS representative. Offer subject to change without notice, while quantities last and cannot be combined with promotional prices. Available to residential customers who have not subscribed to Internet and Optik TV in the past 90 days. For customers signing up on a 24 month term, the Internet and Optik TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as unlimited internet data, a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 months and subject to change anytime. Offer includes Optik TV Core + 1 Premium and Internet 250. Regular price of Optik TV is currently $55/mo. and Internet 250 is currently $105/mo and is subject to change. All prices do not include applicable taxes. $0 Unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing (currently $20 for Unlimited Data add-on) applies at month 25. Minimum system requirements apply. TELUS reserves the right to modify in-market offers of channel lineups, packaging and regular pricing without notice. 4K HDR television required to watch 4K HDR. Optik 4K PVR and Internet 50 or above required to watch 4K HDR on Optik. Subscription to corresponding channels required; not available with all channels Subscription to corresponding channels required not available with all channels. Final eligibility for the services will be determined by a TELUS representative. If service is cancelled within 90 days, any credits will be reversed and the amount will be charged to you in addition to any applicable cancellation fees. A cancellation fee applies to the early termination of your internet and Optik TV service agreement, which will be the sum of $720, declining by $30, for every month of Internet and Optik TV service and reducing to $0 at the end of your commitment term. If you cancel a single service (Optik TV or Internet), the service cancellation fee is $360 declining by $15 per month and reducing to $0 at the end of your commitment term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Samsung UN55DU7100FXZC TV has a retail value of $699.99, based on the manufacturer’s suggested retail price.
Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Not available in all areas. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
.
TELUS offers symmetrical speeds, with the exception of PureFibre Internet 1.5G where the download speed is 1500 Mbps and upload speed is 940 Mbps. Not available in all areas. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. Maximum speeds require optimal network conditions on a wired connection and may not be achievable using a single device. Internet access speeds may vary depending on location, usage within the home network, internet traffic, user device capability, and applicable network management or server configurations. Concurrent data streams may be required to access maximum speeds. For a description of TELUS’ network management practices please see telus.com/networkmanagement
Red Dot of the Red Dot Award: Product Design [2021]. See
TELUS WiFi 6 Access Point
for more details.
$0 Unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25, regular price is currently $20 per month and is subject to change without notice.