Solve device issues with the Mobile Klinik Device Checkup app
Get real-time tips to improve, repair and determine the value of your device with the app.
With the Mobile Klinik Device Checkup app, you can easily find customized solutions to common device problems. The app can help solve device problems using its innovative tools - Health Check, Repair and Sell Your Phone.
How to get the app
Mobile Klinik Device Checkup is available on iOS and Android devices. Visit the
You can access the tools from the homescreen of the app. This makes it easy for you to use the right tool for the help you are looking for.
The Health Check tool will run a series of tests directly from your device. It will provide the status and personalized recommendations on:
The Repair tool helps you fix your device where and when you need it. You can book an appointment at your nearest Mobile Klinik location, get a repair quote and find a store.
The Sell Your Phone tool allows you to complete a series of interactive tests and questions to get a device quote. Once you receive a device quote you can visit a Mobile Klinik store to trade in your phone for a prepaid Visa gift card.
Permissions on Android devices
Mobile Klinik Device Checkup requests several permissions to help diagnose and understand your device. This information is used to offer you tailored suggestions on how to improve your device, and to help us improve the app itself. The privacy of your information is protected. You can read more about privacy at TELUS by visiting
We request the following permissions within the Android app when you open it for the first time. After approving them, you will not need to approve them again: