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Accidents happen. We’re here to help with Device Protection options.
Save the date to protect your phone with Device Care Complete
From August 19 to October 19, enroll through MyTELUS or while setting up a phone on your account.
For $15 per month1, get coverage for cracked screens, lost or stolen devices and accidental damage.
Explore Device Care Complete or select AppleCare+ to proceed
Check the
status of your existing warranty
.Device Care Complete
Boost your phone's protection with Device Care Complete
Get the protection your phone deserves for $15 per month2. Coverage includes cracked screen repairs for eligible devices, lost and stolen devices, accidental damage and more. Easily add it through MyTELUS or during activation.
![A hippo walking out of a phone screen, symbolizing our exclusive Device Care Complete offer.](https://images.ctfassets.net/fltupc9ltp8m/7vaj0x1RWJ83RT8hFpytj1/7f8ebea9526fd833abbd3ee12647acbf/hippo.png?fm=webp&w=1900&q=80)
- Unlimited cracked screen repair with available same day repairsEnjoy unlimited cracked screen repairs at your local Mobile Klinik, with service typically completed within a few hours.
- Minimal downtime with fast and convenient replacement or repairWith Asurion — your Device Care Complete provider — you can file a request 24/7 online and even track its progress. Replacements are typically shipped the next day.
![A colourful frog sitting peacefully in front of a green, leafy plant.](https://images.ctfassets.net/fltupc9ltp8m/4lwCRMDDFaWK6b9PnJiqgo/690b557f7aafdfb3fb44dd22e8328cd4/frog.png?fm=webp&w=1900&q=80)
What's covered:
- Coverage for lost or stolen devices with extended protection against accidental damage
- Protection for up to 2 incidents of accidental damage or manufacturing defects during a continuous 12-month period
- Protection from physical damage, including cracked screens, broken camera, power ports that won’t charge and other valuable features such as your microphone and speaker malfunctioning
- Protection from all liquid damage, including water or coffee
- Exclusive value added benefits like free battery replacements, unlimited photo and video storage in full resolution and expert tech help for setting up your device
- Get your device repaired at our exclusive repair partner, Mobile Klinik.
Looking to get Device Care Complete, file a claim or get support?
![A person talking on the phone while looking down at a screen with a headset.](https://images.ctfassets.net/fltupc9ltp8m/3Yxew5NFd52Rk6njo9b0dp/05d83369e478a9ae000c27b5a4e84d5f/get_in_touch.jpg?fm=webp&w=1900&q=80)
Frequently asked questions
What isn’t covered under Device Care Complete?
How do I enrol in Device Care Complete?
How long do I have to decide if I want to enrol in Device Care Complete?
What service fees do I pay when I make a claim?
How does Device Care Complete coverage work?
How do I cancel Device Care Complete?
AppleCare+
Service and support from the people who know your Apple products best.
![iPad Pro 11-inch (M4) in Space Black with Apple Pencil, iPhone 15 Pro Max in Blue Titanium and Apple Watch Series 9 in Midnight aluminium.](https://images.ctfassets.net/fltupc9ltp8m/6ALON5REBac2G43STu1HWb/bc45ee11c306f3ccd92cde9b7825fbf9/DP_-_Pro_Family.png?fm=webp&w=1900&q=80)
Available for iPhone, iPad and Apple Watch
With a reasonable monthly price range from $7 to $15 for iPhone, $6 to $11 for iPad, and $4 to $8 for Apple Watch.
- We've got you coveredGet unlimited incidents of accidental damage protection.
- Help when you need it mostEnjoy 24/7 priority access to Apple experts via chat or phone.3
Warranties for all your Apple products
iPhone coverage starting from $9 monthly
iPhone SE
$9 /month
iPhone 6, 6s, 7, 8
$12 /month
iPhone 6 Plus, 6s Plus, 7 Plus, 8 Plus, XR, 11, 12, 13, 13 mini, 14, 15
$14 /month
iPhone 14 Plus, 15 Plus
$16 /month
iPhone X, XS, XS Max, 11 Pro, 11 Pro Max, 12 Pro, 12 Pro Max, 13 Pro, 13 Pro Max, 14 Pro, 14 Pro Max, 15 Pro, 15 Pro Max
$17 /month
![Back and front view of iPhone 15 Pro and iPhone 15 in Natural Titanium and Pink colours.](https://images.ctfassets.net/fltupc9ltp8m/2YpxPdag3Czt3lrFwAMnXO/1e3d73f29f85da9c03fa7c67ce42ad35/DP_-_i15_Family.png?fm=webp&w=1900&q=80)
iPad coverage starting from $6 monthly
iPad Air (5th gen), iPad Air 11” (M2)
$6 /month
iPad Air 13” (M2)
$7 /month
iPad Pro 11” (M4)
$11 /month
iPad Pro 13” (M4)
$12 /month
![The family of iPads includes an iPad Pro 13-inch (M4) in Space Black, an iPad Air 11-inch (M2 chip) in Blue, an iPad Air (5th generation) in Pink, and an iPad mini in Starlight.](https://images.ctfassets.net/fltupc9ltp8m/7IGYnSKSGRbVwTBx88pZma/68da46959ae6de5cfe4eb0fb9a48d869/iPad_Family_-_375_x_354__1_.png?fm=webp&w=1900&q=80)
Apple Watch coverage starting from $4 monthly
Apple Watch SE
$4 /month
Apple Watch Series 5, 6, 7, 8 and 9
$6 /month
Apple Watch Ultra, Ultra 2
$8 /month
![Three Apple Watch devices in a variety of colours.](https://images.ctfassets.net/fltupc9ltp8m/2FcuzCiJrvjAVLQYKOvnxr/a510e09ade21173c2d21656b65a8b2a6/DP_-_Watch_Family.png?fm=webp&w=1900&q=80)
Ready to get AppleCare+ or make a claim?
Frequently asked questions
How do I purchase AppleCare+?
How long do I have to decide if I want to enrol in AppleCare+?
What are the service fees when I make a claim?
My question isn’t answered here and I need more assistance.