Accidents happen. Device protection has you covered.
Device Care Products

Get Device Care Complete for the protection your phone deserves
Get the protection your phone deserves for $17 per month1. Coverage includes cracked screen repairs for eligible devices, lost and stolen devices, accidental damage and more.
- Unlimited cracked front screen repair with available same day repairs
Enjoy unlimited cracked screen repairs at your local Mobile Klinik, with service typically completed within a few hours.
- Minimal downtime with fast and convenient replacement or repair
With Asurion — your Device Care Complete provider — you can file a request 24/7 online and even track its progress. Replacements are typically shipped the next day.
Protection for all your devices
Available in store or by talking to an agent

Device Care BYOD
$9/month with no term1
- Bring your own phone
- Damaged phone repair/replacement

Device Care Connected
$9/month with no term1
- New tablet or smartwatch
- Damaged connected device repair/replacement
Device category | Device Care Complete | Device Care BYOD | Device Care Connected |
---|---|---|---|
New and Certified-Pre-owned TELUS devices | — | — | |
BYOD smartphones (purchased from TELUS or another provider) | — | ||
New SIM-enabled TELUS smartwatches and tablets | — | — |
Start a service request
Start, manage and track your claim or service request. Need help? Give us a call.
