Adding Fast Passes and data top-ups

If you need more full-speed data until your next billing cycle, Fast Passes are available as an option for customers on plans with endless data, like our

Peace of Mind Plans

. You can add them at any time in

My TELUS

or the

My TELUS app

.

: Fast Passes are available through the self-serve channels, including My TELUS, the My TELUS app, the TELUS Virtual Assistant and by replying to SMS data notifications. Fast pass purchases are not available through a TELUS representative.

If you need additional data until your next billing cycle, data top-ups are available as an option for most of the standard data plans. You can add them at any time in

My TELUS

or the

My TELUS app

.

: Data top-ups are available through the self-serve channels, including My TELUS, the My TELUS app, the TELUS Virtual Assistant, and by replying to SMS data notifications. Data top-up purchases are not available through a TELUS representative.

If you’re using more data than usual during your current billing cycle, a Fast Pass or data top-up is a great way to make it through until the end of the cycle.

However, if you find yourself going over your monthly data regularly then you may want to consider increasing the monthly data in your plan or choosing a new plan with more data. For help on changing your rate plan, view our support article on how to

update a mobility rate plan or add-on

.

TELUS provides notifications and tools to track your data usage across all your devices in

My TELUS

or the

My TELUS app

.

In addition to managing your data notification settings,

TELUS Data Manager

offers a variety of tools that you can access by logging in to your account in .

For additional help on managing your data usage, see our support article on how to

update a mobility rate plan or add-on

.

We’ll notify you about any data usage and additional data charges the same way you get notified about your monthly rate plan data usage.

The purchase of a Fast Pass or data top-up is an additional data charge. This means the amount paid for the Fast Pass or data top-up gets included in any notifications you receive about additional data charges.

Even if your account does not have any pay-per-use data charges, you will still receive notifications about additional data charges if you purchase Fast Passes or data top-ups.

For example, if you’re using a Peace of Mind plan with Endless Data you will never experience data overage charges but you will get notified about additional data charges if you purchase Fast Passes.

For more information on data usage notifications, view our support article on how to

manage additional data charges

.