Preparing my site for installation of Data Services
TELUS values you and your customer's time - we want to make sure the installation of your new TELUS equipment goes as smoothly as possible.
Customer Site Readiness
By having TELUS equipment installed, you and your customers are about to experience all the benefits of future-friendly solutions with customer care that puts you first.
The only thing we need from your business is to make sure your customer’s site is ready for our technicians, and that our technicians are given the access they need when they arrive at the location. See below our “Customer Site Readiness Checklist” to help guide you through the site readiness process. If you think your customer won’t be ready for the service installation date, please call us to reschedule to avoid costly delays.
Customer Site Readiness Checklist
Premises Access and Use
Environmental Factors
Cable Path and Conduit
Power (as needed)
Ground
Backboard
Service Demarcation
Occupancy Charges
Other Requirements