Transfer your phone number to TELUS Business

Select .

Enter your existing phone number.

Select .

Once verified, enter your previous service provider's account number or PIN code.

Select .

Select to continue to the payments page and to complete your order.

For additional security and to validate the transfer, your old service provider may send you a text on the number you’re looking to transfer over to validate that you want to proceed with the transfer. You must reply to the text message within 90 minutes to approve the transfer.

To complete the transfer, once you receive your device, please call or from the number you want to transfer over and select option . This will automatically complete the transfer.

At checkout, select your city in the phone number section of the checkout page to get a temporary TELUS number.

Have your old device powered on and make sure your phone number and old SIM card (or eSIM) are still active, as you’ll need it to verify your transfer request.

Once you receive your device and SIM card (or eSIM), log in to or register for a

My TELUS account

.

Go to and select the temporary number you want to change.

Select .

Select .

Enter the phone number you'd like to transfer to TELUS and then select .

Enter the required details from your current service provider and then select .

Review and confirm the details provided and then select .

After submitting your transfer request, a text message will be sent to your old SIM card (or eSIM). You must reply to the text message within 90 minutes to confirm your transfer.

Visit

telus.com/TransferStatus

.

Enter the phone number(s) you’re transferring to TELUS Business.

Select .

Review and confirm your transfer’s next steps.

View the summary of your transfer status and the next steps. Make sure to check back regularly while your transfer’s in progress.

Log in to your

My TELUS account

online or the

My TELUS app

.

Select and then select the tab.

View for updates.