You’re not alone. We’re here to help
It’s now easier than ever to take control of your mental health. Meet with a counsellor right on your phone – and start feeling better today.
Download the TELUS Health MyCare™ app today.
50K+ ratings on the App Store1
Need emergency care?
Crisis text line: 741-741
Suicide Prevention Lifeline:
1-833-456-4566
1-833-456-4566
Emergencies: 911
Video chat with a counsellor
We offer simple, direct access to caring mental health professionals. From daily challenges to more severe conditions, we help you to take control of your mental wellbeing.2
Sessions are covered by most extended health plans
Each session is $120. You’ll get an in-app receipt so you can file a claim with your extended health insurance plan.
Here are some of the issues the counsellors can help with
These are just examples. There are endless reasons to speak with a counsellor – including simply having someone to talk to.
Feeling nervous, restless or tense
Excessive worry or ruminating thoughts
Increased heart rate
Rapid breathing
Sleeplessness, feeling tired
Difficulty focusing or feeling distracted
Stomach aches
Avoidance
Feelings of sadness, emptiness, hopelessness
Tiredness
Irritability or angry outbursts
Sleep disturbance
Loss of appetite
Anxiousness
Slowed thinking or trouble thinking
Feeling worthless, fixating on things from the past
Thoughts of suicide
Unexplained physical aches and pains
Trouble keeping a normal routine
Feeling depressed or sad
Feeling like life isn’t worth living
Thoughts of self-harm
Blaming self
Emotional pain or feeling overwhelmed
Anger
Disbelief or numbed feelings
Muscle tension
Body pain or stomach aches
High blood pressure
Trouble sleeping
Racing thoughts, difficulty concentrating
Feeling worry or overwhelmed
Problems with memory or concentration, scattered thoughts
Lack of motivation
More than 10 standards drinks/week for women or 15 drinks for men
Intense urges to use the substance
Feelings of withdrawal
Spending money you don’t have to get the substance
Neglecting responsibilities
Obsessive thinking about using the substance
Risky behaviours
Continued use despite consequences
Failing to reduce or stop when a commitment is made to do so
Restricting calories out of fear of gaining weight
Periods of binge eating, sometimes also with purging
Struggle to eat in front of others
Rituals based around eating that are about control
Losing or gaining weight rapidly
Body dysmorphia
Obsessive dieting
Lack of adequate nutrition that can lead to stomach pain, cramps, or acid reflux
Struggling to stay warm even when it is not cold out
How to book a video appointment
Step 1
Download the TELUS Health MyCare app and register your free account.
Step 2
Click “Book appointment” and select a counsellor. You can browse the counsellor directory here before booking.
Step 3
Schedule a video appointment. Sessions are $120 and 50 minutes in length, often covered by extended health insurance.
Download the app today
4+ stars | 50K+ ratings1
4+ stars | 7K+ ratings1
Peace of mind while travelling in the U.S.
Enjoy 24/7 phone access to U.S. based registered nurses while in the states.34
Frequently asked questions
How do I get reimbursed through my insurance plan?
What qualifications or certifications do the counsellors have?
How does a counselling session work?
Can I book next-day appointments?
What happens if I am in crisis, or my counsellor believes I pose a risk to myself or others?
Are mental health counselling sessions available for children?
Can I be prescribed medication?
More resources
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