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How to activate your TELUS Online Security plan

Step-by-step instructions for new TELUS Online Security customers on how to get started.

Steps to activate your plan

Activating your TELUS Online Security plan is simple:

  1. Locate your enrollment email in your email inbox

  2. Select the
    Activate Now
    button

You will be directed to the NortonLifeLock™️ website.

For first-time users, create a new NortonLifeLock™️ account and follow the on-screen step-by-step instructions until you receive a message confirming that you've successfully completed the enrollment process.

If you have a previous NortonLifeLock™️ username and password, you can re-use it and your TELUS Online Security plan will be automatically linked.

Pro tip
: If you already have an antivirus or an older Norton product, it is best to remove it before installing TELUS Online Security to make it easier to run. To do this, you can use the tutorial available on the
Remove Norton Security Online from your devices
 page.

Note
: You can access the installation link at any time with My TELUS and navigate to the
Online Security
tab and select the
Register/Sign in
link to download.

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Instructions to install device security and privacy features on your device.

Information for existing TELUS Online Security customers on which apps to install on your devices to stay protected.

Instructions of enrolling into Dark Web Monitoring using My Norton

Instructions for setting up your Norton Password Manager.

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