Terms and conditions
Get PureFibre 3 Gigabit Internet from only $99 per month with promo code BIGDEAL at checkout.
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Terms and conditions
Explore home internet plans
Unlock your TELUS discounts
$10/mo. off for 24 months
PureFibre 250 Mbps
Includes savings for 24 months and pre-authorized payments discount
- 250 Mbpsdownload speed
- 250 Mbpsupload speed
- Powerful Wi-Fitechnology included
- Ideal for basic browsing and emails
PureFibre 1 Gig
Includes savings for 24 months and pre-authorized payments discount
- 940 Mbpsdownload speed
- 940 Mbpsupload speed
- Powerful Wi-Fitechnology included
- Ideal for working, streaming and gaming
PureFibre 3 Gig
Includes savings for 24 months and pre-authorized payments discount
- 3000 Mbpsdownload speed
- 3000 Mbpsupload speed
- Powerful Wi-Fitechnology included
- Ideal for boosting full household performance
PureFibre 5 Gig
Includes savings for 24 months and pre-authorized payments discount
- 5000 Mbpsdownload speed
- 5000 Mbpsupload speed
- Powerful Wi-Fitechnology included
- Ideal for fastest, unmatched experience
Bundle with Optik TV to get extra savings
The more services you add, the more you save.
Get the speed you need
PureFibre X 3.0 Gigabit Internet
Get lightning-fast internet
Experience uninterrupted online fun, even when everyone is online at the same time.

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Frequently asked questions
Selecting the right home internet plan can be hard depending on your lifestyle. Try our internet quiz to find a plan that suits your needs.
We have flexible installation options available and as physical distancing guidelines change, we will continue to offer innovative install and support options.
Self-install
Everything you need to install your services will be conveniently shipped to your door. Available for TV, Internet, and most TELUS services.
Professional Install
Professional Install is perfect for customers who prefer installation by an expert technician. For a fee, a TELUS technician will set up your products for you in your home. They will also assess and recommend solutions best suited to your needs.
2 year term
We offer a 30-day satisfaction guarantee. If you’re not satisfied, you can cancel within 30 days of installation. All fees – including monthly charges, installation fees (if any) and up to $100 in pay-per-view charges – will be waived. If you received a gift with purchase, you have 21 days to return it.
After 30 days, if you cancel your internet service, the fee will be $15 for each month (or partial month) remaining in your term.
For example, if you cancel at the end of month 18, there are still 6 months remaining in your term. So the cancellation fee will be 6 months x $15 = $90 (plus taxes).
No term
If you are not on a term agreement (or if you’ve completed it) you may cancel services any time without charge. The 30-day satisfaction guarantee does not apply.
Yes, there's a TELUS Internet plan that will give your business the competitive edge you're looking for no matter what industry you're in.
Available to TELUS Mobility customers who purchase qualifying TELUS Home Services product(s). A $10/month discount will be applied to the Home Services bill for 24 months (or as long as the eligibility requirements are met). Eligible Home Services products include TELUS Home Internet 15 and higher, Optik TV, Home Phone or combination thereof.
Offer subject to change without notice and available to new customers signing up on a 2-year internet term. Regular pricing for Unlimited data add-on applies at month 25, is currently $20 per month, and is subject to change without notice.
Offer subject to change without notice. Available to residential customers who have not subscribed to TELUS Internet in the past 90 days. Offer includes TELUS PureFibre Internet 250. From month 1–24, a $15/mo discount applies. Regular price, currently $115/mo, applies after the 24-month term and is subject to change without notice. All prices do not include applicable taxes. $0 unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25. Regular price is currently $20 per month and is subject to change without notice. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. A cancellation fee applies to the early termination of your internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device.
Offer subject to change without notice. Available to residential customers who subscribe to eligible services and enroll with pre-authorized payments. The $5/mo. discount will apply each month to each eligible service and you must retain the eligible service(s) with pre-authorized payments to maintain the discount. Customers may see a partial credit when enrolling with pre-authorized payments depending on bill cycle. All prices do not include applicable taxes.
Individual results may vary depending on the construction materials of your home, location and configuration of your Wi-Fi modem, location and capabilities of Wi-Fi devices, number of nearby Wi-Fi networks, number of active Wi-Fi devices or other factors.
Offer subject to change without notice. Available to residential customers who have not subscribed to TELUS TV or Internet in the past 90 days. One-time $60 activation charge applies to all new orders of Internet services, except orders placed on http://telus.com . $50 bill credit, only available to online orders of Internet on a 2-year term. Bill credit will be applied upon order completion and will appear on your first bill after activation. Bill credits are non-transferable, can only be applied to pay for services charges, and carry no cash value after deactivating your services. If service is cancelled within 90 days, any credits will be reversed and the amount will be charged to you in addition to any applicable cancellation fees. Credit provided is discretionary and includes applicable taxes (based on the taxes levied in the province of supply) therefore the value displayed on your bill is the value before tax. For example, a $10 discretionary credit towards Internet service offered in BC includes $0.62 PST and $0.45 GST, meaning the credit value displayed will be $8.93. The $0.62 PST and $0.45 are captured as reductions in the amount of tax charged on your balance owing. One-time $60 activation charge applies to all new orders of Internet services, except orders placed on http://telus.com . For more information and examples that apply to other home services, please visit http://telus.com/billcredits
Offer subject to change without notice. Available to residential customers who have not subscribed to TELUS Internet in the past 90 days. Offer includes TELUS PureFibre Gigabit Internet. From month 1–24, a $15/mo discount applies. Regular price, currently $135/mo, applies after the 24-month term and is subject to change without notice. All prices do not include applicable taxes. $0 unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25. Regular price is currently $20 per month and is subject to change without notice. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. A cancellation fee applies to the early termination of your internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device.
Offer subject to change without notice. Available to residential customers who have not subscribed to TELUS Internet in the past 90 days. Offer includes TELUS PureFibre 3 Gigabit Internet. From month 1–24, a $15/mo discount applies. Regular price, currently $155/mo, applies after the 24-month term and is subject to change without notice. All prices do not include applicable taxes. $0 unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25. Regular price is currently $20 per month and is subject to change without notice. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. A cancellation fee applies to the early termination of your internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device.
Offer subject to change without notice. Available to residential customers who have not subscribed to TELUS Internet in the past 90 days. For customers signing up on a 24 months term, the Internet rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as unlimited internet data, are not guaranteed during the 24 month term and subject to change anytime. Offer includes TELUS PureFibre 5 Gigabit Internet. From month 1–24, a $5/mo discount applies. Regular price, currently $165mo, applies after the 24-month term. There is also a $10/mo discount available to TELUS or Koodo postpaid Mobility customers who purchase qualifying TELUS Home Services product(s). This discount will be applied to the Home Services bill for 24 months (or as long as the eligibility requirements are met). All prices do not include applicable taxes. $0 unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25, regular price is currently $20 per month and is subject to change without notice. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. A cancellation fee applies to the early termination of your internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. An installation fee of $100 applies for customers subscribing to TELUS Internet on a month-to-month term, and is waived with a two-year term. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum aggregate download speed is 5,000 Mbps. Maximum speeds may not be achievable using a single device.