Explore Medical Alert device plans

Offers and regular pricing are subject to change without notice. Offers available to new customers who order LivingWell Companion Go, LivingWell Companion Home with Fall Detection feature, and LivingWell Companion Home plans. For customers signing up on a 12-month term, there is $15/month ongoing savings on LivingWell Companion Go (regular no term price is $65/month), LivingWell Companion Home with Fall Detection feature (regular no term price is $55/month) and LivingWell Companion Home (regular no term price is $45/month.). A cancellation fee applies to the early termination of your LivingWell Companion service agreement. A cancellation fee may apply for early termination of the service agreement, equal to $15 multiplied by the number of months remaining in the service agreement, except in Quebec, where it cannot exceed $50. Equipment must be returned in good condition upon cancellation of service, otherwise a replacement cost will be charged to the account.

LivingWell Companion Home pendant: Water-resistant (IP67); can be worn in the shower or bath, suitable for extended and continuous water submersion but only up to a 1 meter depth and 30 minutes maximum.

TELUS Health Medical Alert has an IP67 water resistant rating and can be worn in the shower. It should not be submerged and should be towel-dried after exposure to water

The fall detection feature uses motion technology guidelines like algorithms and sensors to help detect the occurrence of a fall. It is usually more accurate when the device is worn with the provided lanyard on your chest over clothing. If the device detects a fall, it will call an operator who can dispatch emergency services and/or contact your emergency contacts if needed. In some instances, the fall detection feature might not detect all falls. If you do fall, do not wait for the call; always press and hold the button for help when possible. The device includes an alarm cancelling feature so that if you don't need assistance, you can tell the operator when asked.