Creating safe and connected communities, together
At TELUS, our mission is to foster trust and security in the digital age and keep communities connected to vital emergency services when they are most needed. We are committed to helping you stay connected to what matters most.
Keeping you safe online
Our online safety programs empower you with tools and knowledge to navigate the digital landscape. We also offer Canada’s most comprehensive personal data and device protection.
Building trust and protecting your privacy
To enable innovation for a friendly future, we take a responsible, human-centric approach to data use, prioritizing your privacy.
Keeping your community safe
We enhance the safety and security of our communities by supporting their crisis response and emergency communication needs.
Safeguarding your online experience
How we are combining quality education with top-notch cybersecurity
Digital literacy education and awareness
TELUS Wise helps empower you and your loved ones to stay safe in our digital world. Through engaging workshops and user-friendly online resources, we equip youth, families and adults of all ages with tools to stay safe online, safeguard personal information, and manage their digital well-being.
Interactive workshops
Offered free of charge, TELUS Wise workshops and resources cover topics such as protecting your online security, privacy and reputation, rising above cyberbullying, and using technology responsibly.
Cybersecurity
Cyber safety is a top priority. TELUS Online Security helps Canadians prevent, detect and recover from cyber threats and identity theft with 24/7 threat monitoring, live member support and more.
Your privacy, our priority
We want Canadians to know that their privacy is our priority. We put trust at the start and heart of every product and service we develop for our customers, taking a proactive approach to ensuring their privacy by anticipating and preventing risks before they happen, wherever we can.
AI that puts people first
Your trust is our foundation
Keeping you connected, informed and supported
When disaster strikes, staying connected with loved ones and accessing critical information and support can make all the difference. By protecting our networks and collaborating closely with local authorities and organizations, we ensure that vital communication lines remain open.
We also actively contribute to national and international disaster response and recovery efforts, providing essential resources and support to help affected areas rebuild and heal.
Feel safe when you’re on your own
We help people feel confident with personal safety devices disguised as stylish accessories. A double-click of a button gives you 24/7 access to security agents and emergency services, so you never have to feel alone.
Your home's safety is our priority
Feeling secure in your home is essential for your peace of mind.
TELUS SmartHome Security
includes advanced security features and 24/7 remote monitoring services you can manage from your smartphone.Safety and security tips
How can I report a security issue to TELUS?
How can I keep my TELUS devices safe?
How can I protect myself from identity theft and fraud?
How can I protect myself from phishing?