As of now, TELUS is making it simpler to access your account online. In most cases, all you will need is your account number.
Can't find your account number? Here are a few places it could be.
Mobility
Service agreement
Your Mobility account number can be found on your
TELUS Service Agreement
,
below the date
.
Paper bill
It also appears on your
TELUS paper bill
,
under your name
.
Prepaid Mobility
Sign up email
Your Prepaid Mobility account number can be found on your
sign up email
.
Home Services
Paper bill
Your account number appears on your
TELUS paper bill
,
under your name
.
Order confirmation email
Your account number appears in your order confirmation email you receive shortly after your order is submitted (the confirmation email should be titled “
Your TELUS Home Services order is confirmed
”).
The account number will be located in the top- right corner of the email in a gray box just above the “
Register Now
” green button. Please see example image below:
For Business Mobility and Wireline customers
If you're a Business Mobility or Wireline customer, learn