TELUS Game Zone for Optik TV

TELUS Game Zone is currently only available on the

TELUS TV Digital Box

.

To access it, select from the TELUS Game Zone banner, available on your TELUS TV+ home screen. This will give you access to the TELUS Game Zone menu. From there, you can access streams and play your favourite games.

There are two types of games you can play on the Game Zone: Android TV games and Air Console games

You can download games to play on TELUS Game Zone from the Google Play store. You will need to be logged in with your Google account to access the Google Play store.

If you did not sign in to your Google account when you first set up your Digital Box, you can do so by following the steps below:

Selecting a game from the will take you to the Google Play store page for that game.

: These games are controlled by your TELUS TV Digital Remote.

The games that you’ve already downloaded are available under .

Your TELUS TV Digital Box comes with an AirConsole Hero subscription, which provides you with access to over 180 games that can be played using your smartphone as a controller (no gamepad or other equipment required). Most AirConsole games are designed specifically as multiplayer games.

: Your AirConsole Hero subscription is tied to your TELUS TV Digital Box and cannot be accessed on any other device.

Please follow the steps below to connect and play with AirConsole:

Some of the Android TV games will support a gamepad controller. AirConsole games are controlled by your smartphone only.

The list of supported controllers, as well as the steps to pair them with the TELUS TV Digital Box, are listed below.

that unlisted controllers are not supported at this time, and not all Android TV games are compatible with gamepad controllers.

Yes. You can access streaming services in TELUS Game Zone. TELUS Game Zone currently supports Twitch and YouTube Live.

You can access these streams by navigating to the TELUS Game Zone and selecting your streaming platform of choice from the Stream team menu. Streaming apps must be downloaded from the Google Play store, which can be accessed by pressing the button on your TELUS TV Digital Box Remote.

If Game Zone is not working as expected, please check the fixes to common issues below.

: If you are

experiencing connectivity issues

while using the Game Zone, make sure that your TELUS TV Digital Box is connected to the internet and that your Wi-Fi network is stable. You can check if your TELUS TV Digital Box is connected to the internet by following the steps below:

: If a game freezes or crashes while you are playing, try quitting the game and restarting it. You can also try checking for any updates that may be available.

: If you are experiencing issues with the audio or video while using the Game Zone, try

adjusting the audio and video settings

in the TELUS TV Digital Box settings menu.

The Game Zone includes Android TV games from the Google Play Store, as well as a subscription to the full game catalogue on AirConsole, featuring over 180 games for free. The games on AirConsole do not require any extra equipment, and can be played using your smartphone as a controller.

Yes. All games on AirConsole can be played without a gamepad, using your smartphone as a controller. Also, some Android TV games like Crossy Road and others highlighted in the row can be played with your TELUS TV Digital Box remote control.

You can access streams from popular platforms like YouTube Gaming, Twitch and Facebook Gaming on Game Zone.

Some Android TV games on the Game Zone may require additional purchases or subscriptions, and game streaming content and movie rentals may have their own fees as well. Please check the details for each game or movie for any additional fees.

Game Zone is not available when using a Kids Profile.

For any issues related to AirConsole, you can request for help within the app or send an email to telus@airconsole.zendesk.com.

If you have any questions or require assistance with other TELUS TV Digital Box features, please visit

TELUS Support

.