TELUS Home Services Referral Program Terms and Conditions

TELUS may end the program or change any of the terms at any time, without notice and without obligation to award any referral credits.

In order to be eligible to participate in the Referral Program as a referrer (“Referrer”), you must be a TELUS Home Solutions customer with an active MyTELUS account and your account must be in good standing.

In order to be an eligible Referrer for the TELUS Rewards Referral Program, a customer must log into the TELUS Rewards portal and accept the terms and conditions of the TELUS Rewards program

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TELUS team members, contractors, sales representatives acting on TELUS's behalf and associates at retail locations who receive special pricing are excluded from these Program.

The Program is not available at authorized TELUS dealers, nor through at-home consultants.

All referrals must be made using the respective referral platform using your MyTELUS credentials.

Referrer can only refer his/her family members or close friends. Referrers cannot refer themselves.

“Referee” means the person who receives a referral offer by an existing TELUS customer in the context of the Program.

The final decision pertaining to the eligibility of the Referrer and Referee is at TELUS’ sole discretion. TELUS has no obligation to contact the Referrer nor the Referee if TELUS concludes to the non-eligibility of one and/or the other

Referral codes can be used to purchase/subscribe to TELUS Home Services: Optik TV, Pik TV, Home Phone, Internet, SmartHome Security or SmartHub (the “Eligible Products”). The selection of Eligible Products may change from time to time, without prior notice.

Connected accessories, including smart watch and tablet are excluded from the Program

Standalone TELUS Online Security packages are excluded from the Program

After your family member/friend activates one or more eligible TELUS Service(s) (which include Optik TV, Pik TV, Home Phone, Internet, SmartHome Security or SmartHub), you will receive 50 TELUS Rewards points (TELUS Rewards Referral Program) for each eligible TELUS service activated. Additional tiers of rewards might be available at TELUS’s sole discretion.

Referral rewards are limited to a value of $250 in TELUS Rewards points per calendar year. These limits are exclusive to each unique referral program. Additional rewards that may happen at TELUS’s sole direction will not impact the referral rewards limit per calendar year.

The Referee will receive a reward worth a minimum of $50 bill credit for each of the Eligible Products they sign up for once the service has been activated/installed.

In order to be eligible for these specific program rewards, your friend must use your unique link and place their orders through the Referral team.

The referral credit is not available for referring existing customers who are renewing their service contract with TELUS.

Referral credits will not be awarded for past activations where the new eligible product was not referred as per referral program terms.

Receipt can vary. Once a referral has been successfully verified and installation is confirmed, the reward process will begin:

Referees of a Program cannot accept more than one referral offer at a time as part of this Program. If a Referee receives multiple referral offers, a credit will be applied only to the account of the Referrer whose referral the Referee accepted through the Program.

You must be an active TELUS customer to receive and use your referral reward.

Referral credits are to be accepted as rewarded. They are not redeemable for cash, non-refundable and will not be paid out upon the termination or cancellation closure of a TELUS Home Services account.

The referral credit value may vary by province. TELUS reserves the right to adjust the credit amount applied to your bill, if the province you selected prior to sending a referral differs from the province of your billing address.

TELUS assumes no responsibility for lost, delayed, damaged or misdirected referrals or communications or for any failure of the website, for any problems or technical malfunction of any computer online systems, servers, access providers, computer equipment, software, failure of any e-mail or referral to be received by TELUS on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to a your (or any other person's) computer related to or resulting from this program. TELUS reserves the right, at its sole discretion, to change, cancel or suspend this program should a virus, bug or other cause beyond the reasonable control of TELUS, corrupt the security or proper administration of the program or for any other reason. Referrals are subject to verification and will be declared invalid if they are non-eligible, illegible, unintelligible, falsified, altered or tampered with or unlawful in any way. Referrals submitted by unauthorized means or by or to non-eligible individual(s) will be disqualified. In the event that TELUS is of the opinion that a referral has been made in a manner that contravenes these terms, you and all of your referrals will be disqualified from this program and any referral credits will be canceled, or if already awarded they will be deducted. You agree to abide by the terms of this program and the decisions of the TELUS team, which are final. This program is subject to all applicable laws and regulations.

Credit provided is discretionary and includes applicable taxes (based on the taxes levied in the province of supply) therefore the value displayed on your bill is the value before tax.