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Monitor your home from anywhere with TELUS HomeView for $18/mo.Get live video feeds, alerts and a $100 device discount on any TELUS smart camera with HomeView for just $18/mo. on a 3-year term
Help prevent identity theft starting at $12/mo.Protect your private information wherever you go with TELUS Online Security, powered by Norton™. Get a plan today to help keep your online activities private and your devices safe.
Help prevent identity theft starting at $12/mo.Protect your private information wherever you go with TELUS Online Security, powered by Norton™. Get a plan today to help keep your online activities private and your devices safe.
Help prevent identity theft starting at $12/mo.Protect your private information wherever you go with TELUS Online Security, powered by Norton™. Get a plan today to help keep your online activities private and your devices safe.
Get healthcare from homeTELUS Health MyCare™ lets you see a doctor*, mental health counsellor or dietitian from your phone, where and when it’s convenient for you.
If you have issues connecting the camera to a TELUS account, power cycle the camera (unplug the power cable from the camera and plug it back in to restore power).
Factory reset
If issues persist, reset the camera to factory defaults. Press and hold the button on the bottom of the camera for 15 seconds until the light starts flashing red and green.
Note
: You will need to reinstall the camera after a factory reset.
Important
: If the camera was previously installed to a TELUS account, it will need to be deleted before it can be installed again.