Skip to contentSkip to search
TELUS Logo
You're currently in Personal Support. If you're a Business customer, visit our

Why your Mobility bill may be higher than you expected

Help with understanding some common charges that may have caught you off guard.

If you're having a billing problem or your bill is looking a little higher than you expected, we understand that can be a frustrating experience. It could be due to a number of different reasons. To help you find out what's causing the increase in your monthly bill, we recommend checking each of the potential reasons below.

Did this article solve your problem?

Yes
No

Related articles

The easiest way to pay your TELUS bill is by pre-authorized payments. There are many other simple ways to pay as well.

Learn about the key elements of your bill and how service changes affect your monthly bill.

Review your options for an overdue balance, including resolving payment issues and setting up a payment arrangement.

Learn how to set up and manage pre-authorized payments on your My TELUS account so that you never have to worry about paying your bill on time.

Help with understanding some common charges that may have caught you off guard.

Learn about accessibility at TELUS
function assign() { [native code] }