Registering for My TELUS - Home Services

Home Services include non-wireless TELUS services such as Internet, TV, Home Phone or Home Security.

You can create your new profile on the

TELUS website

.

If you are having trouble registering for My TELUS, here are a

few common reasons

why that may happen and their solutions.

If you are a Business Solutions customer and unable to register your account, you can either call 1-800-361-3311 and one of our agents will be happy to assist or fill out a

registration callback form

and an agent will respond within 2 business days.

To confirm your identity, we’ll send you a 6-digit verification code.

: If you didn't receive a code, try resending it or select a different contact method.

Once your verification code has been entered and we’ve confirmed your identity, you’ll be asked to create your profile.

This is your last step. Once you’ve successfully provided all the necessary information needed to create a My TELUS profile you will see a success message letting you know your profile has been created.

From here, you can either proceed to your "Overview" page or link additional TELUS services to manage all your accounts under one profile.