Setting up Smart Video Alerts

Log in to your or .

Select from the menu.

Select from the list of menu options. If you are in the mobile app, you will need to click the icon first.

Select on the mobile app or in the web portal.

Select .

Select the Indoor or Outdoor Camera you are adding a rule to.

Select the type of rule that best suits your needs. You can add up to three Video Analytics rules per camera.  are used to identify when objects are expected to linger in an area on your property (i.e. when visitors are waiting at your front door). are used to identify when objects cross a virtual tripwire (i.e. when a car pulls up on the driveway).

Select the and .

Name your recording rule.

Draw your Ground Zone or Tripwire Rule. : If you have walls or ceilings in the camera's field of view, draw the rule from scratch by selecting the button located below the drawing box and then draw your rule.

Identify how long an object must be inside the area of interest before you are notified.

Complete your recording rule settings. Using the dropdown menu, select the desired time-frame. This setting determines how long the camera must wait after recording a clip to trigger another recording. The default setting is three minutes. Under , click to select or . If is selected, you can modify which days of the week to record on and the time for the recording rule to start and stop. Under , click to select any available exceptions that turn the rule off regardless of the schedule. Options include when the panel is armed away, the panel is armed stay, if a Geo-Device is inside a specified Geo-Fence, etc.

Select what types of objects you want to be notified of.

Identify what types of notifications you want to receive.

Select .

Log in to the

web portal

.

Select the category in the menu on the left-hand side.

From the top navigation bar, select .

Select the delete icon on each of the Video Motion Detection recording rules associated with the camera you want setup with Smart Video Alerts.

Follow the steps listed above to configure your Smart Video Alerts.

Log in to your TELUS SmartHome app or the

web portal

.

Select .

Select from the top of the page. If you are in the mobile app, you will need to select the icon first.

Select the Video Analytics rule that you would like to modify.

Select .

One by one, draw each point until you've drawn in the entire ground/floor surface that you would like the camera to monitor.

Log in to your TELUS SmartHome app or the

web portal

.

Select .

Select the icon.

Select the desired video device.

Select . If you’re in the mobile app, you will need to select first.

Follow the on-screen instructions to draw one to three Privacy Zones.

Select .

Log in to your TELUS SmartHome app or

web portal

.

Select from the menu.

Select from the list of menu options. If you are in the mobile app, you will need to select the icon first.

Select for the rule that you would like to pause and choose the duration to pause the rule.