Skip to content
Skip to search
Proudly Canadian - connecting us all nationwide.
Personal
Business
Health
Agriculture & Consumer Goods
Social Impact
My TELUS
My TELUS
My TELUS
Support
Support
Support
BC
Mobility
Internet
TV & Entertainment
Security & Smart Home
Home Phone
Health
Big Deal Days
Cart has 0 items
Cart
Proudly Canadian - connecting us all nationwide.
You're currently in Personal Support. If you're a Business customer, visit our
Business Support page.
Improve your slow Internet speed
Help with troubleshooting your slow Internet issues and getting your service back up to speed
Is your internet or Wi-Fi working, but slower than usual?
Log in to My TELUS (recommended) to test and fix issues affecting your internet speed.
Get started
Proceed without logging in
Step-by-step instructions
Watch a video to learn how to fix slow internet
Part 1
Part 2
Did this article solve your problem?
Yes
No
Related articles
Internet speed test
Measure the speed of your Internet connection and get information on factors that impact your network speed
Learn about accessibility at TELUS