How to swap your Smart Thermostat

The defective thermostat and all its parts, including all the cables and accessories

The first page of your TELUS bill or a paper with the: first and last name of the account holder, address of the account holder, phone number associated with the account and full account number

Quote the return ID number

Alternatively, you can visit the

Canada Post

website, search “print a return label” and generate the label online with the policy number above.