You're currently in Personal Support. If you're a Business customer, visit our

TELUS HSIA Security Measures Policy

Effective as of October 8, 2019

Effective June 2004, TELUS implemented security measures on the High Speed Internet Access network called the HSIA Security Policy, which mainly consists of blocking certain network ports on the network in an effort to reduce the exploitation of customer PCs, and to reduce the levels of spam entering and leaving the network.

The purpose of the HSIA Security Policy is to protect the TELUS HSIA network from viruses.

Note
: TELUS Port Blocking will only affect customers on Dynamic IP packages. Customers on Static IP packages will still have access to all Ports.

Did this article solve your problem?

Yes
No

Related articles

Effective as of May 11, 2020

Effective as of January 01, 2025

Effective as of January 01, 2025

Wireless Internet Traffic Management Policy - effective as of December 12, 2018

Learn about accessibility at TELUS