TELUS Wi-Fi is a free service offered at select locations such as stadiums, airports, cafes, restaurants, and shopping malls. To find the nearest TELUS Wi-Fi public hotspot, simply use this locator tool: TELUS
TELUS Wi-Fi keeps you connected outside your home – on your smartphone, tablet or laptop. It is a free service, offered both to TELUS customers and non-customers.
To connect to TELUS Wi-Fi you need to register on the #TELUS network that is available at all of our hotspots. See below for details.
Note
: The speed of the TELUS Wi-Fi connection can vary depending on the number of users that are connected to the TELUS Wi-Fi hotspot.
Register on the #TELUS network
You don't need a special software or password. All you need is a Wi-Fi-enabled device. Just follow these steps:
Note
: If you don’t see the TELUS activation email within a few minutes, make sure to check your Junk mail folder.
Once you have registered, you can connect seamlessly to all TELUS Wi-Fi locations for 30 days. After 30 days, you will need to register again. The #TELUS Wi-Fi network is open to TELUS and non-TELUS customers.
Find a nearby TELUS Wi-Fi hotspot
To find the nearest TELUS Wi-Fi public hotspot, simply use this locator tool:
Why is the confirmation email giving me an error when I click on the Activation link?
There may be a few reasons this is happening:
Can I use my Smartphone as a hotspot for my computer to access the confirmation email?
No, because you are using two different Wi-Fi networks – #TELUS to start the registration process, and your hotspot to finish it, which will result in an error.
When trying to connect my laptop, can I activate the confirmation email using my Smartphone?
Yes, you can.
Why didn’t I get the confirmation email?
Try checking your Junk Mail folder, since some email providers will route the email there.
Will I have to register every time I use the #TELUS Wi-Fi network?
Nope. Once you have registered, you can connect seamlessly to all TELUS Wi-Fi locations for 30 days (or 180 days if you registered with MyTELUS or Koodo Self-Serve account). After this time period, you will need to register again. The #TELUS Wi-Fi network is open to TELUS and non-TELUS customers.
How many devices can I connect, and do I need a different email for each one?
You can connect as many wireless devices as you wish to the #TELUS network. You will however have to register each device but can use the same email address for each one.
Why can I no longer connect to the #TELUSDirect network?
We turned down the #TELUSDirect network based on customer feedback. To make things simple, all you need to look for is #TELUS.