Trade in your iPhone

The trade-in value of your device will be determined based on its condition and FMV (Fair Market Value), after an in-store appraisal

You can trade in one device per subscriber for credit at the time of new activation, upgrade or renewal

No minimum contract term is required

To receive full trade-in credit, your device must be in working condition

Trade-in credit is non-transferable and has zero cash value

Trade-in credit must be redeemed in-store at the time of device trade-in. Unused credit is relinquished once you leave the store

Trade-in credit must first be applied toward the cost of any new phone. Any remaining credit can then be used toward accessories only

All mobile devices, batteries and accessories intended for recycling can be dropped off at participating Trade-In locations in any quantity, at any time

Recycled items will not be issued trade-in credits and do not require an activation or renewal transaction for drop off.

All trades are final. Once you've traded-in a device, it cannot be reclaimed

You can trade in any mobile device, from any mobile carrier worldwide, with the exception of Smart Hubs and routers.

4G/LTE: If your mobile device uses the 4G network, all you need to do is remove your

TELUS SIM card

from the device you intend to trade-in. In most cases, your old SIM card will work with your new phone.

3G: If your mobile device uses the 3G network, you can do one of the following:

Look-up the trade-in value

of your device online

Use our

store locator

to find the closest Trade-in location.