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Internet speed explained

Learn about our Speed Test and get tips on streaming video settings

"
Internet speed
" refers to how quickly information can be transmitted back and forth from the Internet to your computer. Internet speeds are measured in Mbps (Megabits per second).

  • Download speed is how quickly information is transmitted from the Internet to your computer. When it comes to reading, playing games, viewing video and listening to streaming music on the web, this is the key number

  • Upload speed is how quickly you can send information from your computer to the Internet

  • Ping is the reaction time of your connection. A fast ping means a more responsive connection, ideal for video gaming. A ping response under 50ms is considered acceptable

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