Consider the common scenario of a service appointment scheduled at your home "between 11am and 3pm". You can take time off from work, or with your TELUS SmartHome Security system, you can get on with your busy day. When your service person calls your mobile phone, remotely unlock the front door and disarm the security system so they can get to work. Additionally, you can access a live video feed of your home’s interior to ensure the job is going as planned. Then, when they leave, simply re-arm the system and lock the front door.