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See your event history through the SmartHome app and web portal
How do I access my Event History?
Your system history can be accessed and viewed through the TELUS SmartHome app and web portal.
Through the web portal
:
Note
: Only 1,000 events can be displayed at a time. If a filtered search returns more than 1,000 events, then more filters need to be applied to narrow the search.
By default, the last 100 events are displayed on the first page and up to 10 pages of events can be accessed. Use the filters to narrow the results displayed. The activity displayed can be filtered by:
Using the Search bar to view activity matching specific keywords
Using the start and end dates to view activity within a specified timeframe
Using the Users dropdown menu to view the activity of specified users
Using the Device Type dropdown menu to view activity from specific devices
Using the Event Type dropdown menu to view activity from specific events
Using the Device Name dropdown menu to select events observed by specific devices
Through the TELUS SmartHome app
:
Note
: The history on the mobile app shows a maximum of 200 events. To view more than 200 events, view the activity history using the web portal.
Log into the TELUS SmartHome app
Tap the
Activity
icon located on the bottom of your screen
Tap the funnel icon to apply basic filters such as:
In Show, tap to select a specific amount of events to show or a specific timeframe
In Events, tap to select a specific event to display in the activity history