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YouTube app for Optik TV
Learn about the YouTube app for Optik TV
Get set up
To use the YouTube app, make sure you:
- Are using a 4K digital box. (Regular HD digital boxes do not have the YouTube app due to technical limitations)Note: All Optik TV 4K digital boxes are marked “4K” on the front of the box, as seen here:
- Subscribe to Optik TV
- Subscribe to TELUS Internet plan
If you are an existing Optik TV and Internet customer and do not have a 4K digital box to access YouTube, you need to upgrade your digital box. Please contact us at ** to speak to a TELUS representative. To learn about the benefits of upgrading, please visit .
telus.com/contact
telus.com/4K
If you are not currently an Optik TV customer, you can view the latest 4K offers at .
telus.com/4K
Launch your YouTube app on Optik TV
To launch YouTube via Optik TV:
- Press theapps buttonon your remote and selectYouTube, or
- Tune in tochannel 322in the live TV guide and selectOK
You can also launch YouTube on Optik TV directly via your mobile device or computer:
- Select thecast iconon your mobile device or computer
Cast icon - Select theOptik TV boxyou would like to cast to
Sign in to your YouTube app
You are not required to sign in to use the YouTube app, but doing so gives you the ability to favourite videos and browse recommended content based on your viewership.
On the Optik TV interface:
- Scroll to the left to access the menu
- SelectSign in
- Follow the on-screen instructions to sign in using your mobile device, tablet or computer
On your mobile device:
- Select the user image in the upper left-hand corner of the screen
- SelectSign in
- Follow the on-screen instructions to sign in on your mobile device or computer
Sign out of your YouTube app
- Scroll to the left to access the menu
- SelectSettings
- SelectSign out
Link YouTube to your phone
To cast via Optik TV:
- Scroll to the left to access the menu
- SelectSettings
- SelectLink TV and phone
- Follow the on-screen instructions to link with a TV code
To cast via your mobile device or computer:
- Select thecast iconon your mobile device or computerCast icon
- Select theOptik TV boxyou would like to cast to
If you have multiple Optik TV boxes in your home, they may be each identify you as "Optik TV client." You can customize the name of each digital box by following these steps:
- Press themenubutton on your remote and selectSettings
- Scroll down to TV apps and selectDigital box name
- Enter your preferred digital box name and hitSave
- Reboot your Optik TV box by holding down the power button for 10 seconds
Like and subscribe
To like a video or subscribe to a channel, follow these steps:
- While a video is playing, press theoptions buttonon your remote
- A selection of icons will appear. You can select thumbs up or down to like or dislike the video, and you can select the YouTube icon to subscribe to the channel
Adjust audio or subtitles
- While a video is playing, press theoptions buttonon your remote
- A selection of icons will appear. Select theCC iconfor closed captioning
- A menu will appear from which you can select your preferred audio or subtitle optionsNote: The program may pause briefly while the settings change, but should resume shortly.
- Press theexit buttonon your remote to remove the options panel
Note
: The audio may not be audible when you’ve made changes to the closed captioning settings during playback. If you exit and re-enter the video, the audio will return as normal.Enable parental controls
The Optik TV parental controls you have set will not control content within the YouTube app. You will need to go into the YouTube settings to enable
Restricted mode
to hide content you deem inappropriate. - Scroll to the left to access the menu
- SelectSettings
- Scroll to the left to theRestricted modetile and selectOKto enable
Learn more
YouTube has a comprehensive for watching YouTube on TV.
Help page
We're always working to improve your Optik TV experience and we're currently working on eliminating a few issues you may encounter while using YouTube. In the meantime, here are our suggestions:
Issue | Notes and solution |
There are issues with compatibility between the YouTube app and certain TV models (such as the LG UH8500). We are currently working on resolving this issue with our partners. | You may be able to continue using the YouTube app by turning off/on your TV or unplugging/replugging the HDMI cord. |
Your screen may freeze when scrolling through the suggested videos from the playback screen. | We suggest re-entering the video if you encounter this problem. |
You may briefly see a white screen before launching the YouTube main screen. | You should be able to use the app without issues. This white screen is only temporary and will be corrected shortly. |
You may experience some other issues with the YouTube app. | We suggest you reboot your Optik TV box by holding down the power button for 10 seconds. |
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