Internet troubleshooting tools

Restart your modem (all modems)

Is your TELUS TV, internet or Wi-Fi acting up? Rebooting your modem often helps.

Fix slow internet

Is your internet or Wi-Fi slower than usual? Here's how to fix it.

Troubleshoot Wi-Fi connection

Fix wireless connectivity issues with your TELUS Wi-Fi boosters.

No internet connection

Are you experiencing no internet connectivity? Troubleshoot now.

Can't log in to My TELUS

Start here if you need help logging in to your My TELUS account.