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Installing your Control Panel (Gen 2)

How to install your Control Panel (Gen 2)

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Control Panel

Installing your Control Panel (Gen 3)

Follow the simple instructions here to install your Control Panel (Gen 3)

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Control Panel Gen 3-EN

Installing your Automation Hub

Quick installation guide as well as troubleshooting steps.

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Automation Hub

Installing your 4-Button Keyring Remote

How to install your 4-Button Keyring Remote

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4-Button Keyring Remote

Install your Control Panel or Automation Hub Swiftype Title

Install or troubleshoot your TELUS Control Panel or Automation Hub with this pre-installation checklist and quick start guide.

Install your Control Panel or Automation Hub Swiftype Description

Install your Control Panel or Automation Hub / SEO

Install or troubleshoot your TELUS Smart Home Control Panel or Automation Hub with this pre-installation checklist and quick-start guide.

Install your Control Panel or Automation Hub | TELUS Support

Use these installation and set-up instructions to get started with your Control Panel or Automation Hub.

Install your Control Panel or Automation Hub

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The front view of a Smart Control Hub and Automation Hub next to each other.

How to self-install your security service-Control-Panel+hub 

How to install your TELUS Indoor Camera 

The time it takes to install the indoor camera varies depending on where you install it. Standard installations typically take about 15 to 30 minutes to complete.

[notification text="__Note__: Do not attempt to insert an SD card into a HomeView camera. If you've already installed a micro SD card in your camera, unplug the camera and remove the card. If you need further assistance, you can schedule a call with a TELUS representative from the SmartHome+ app."]

This step-by-step installation guide will walk you through how to set up your indoor camera.

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Front-side view of TELUS HomeView Indoor Camera

TELUS HomeView Indoor Camera

How to install your TELUS Outdoor Camera

The time it takes to install the outdoor camera varies depending on where you install it. Standard installations typically take about 30 to 60 minutes to complete.

[notification text="__Note__: Do not attempt to insert an SD card into a HomeView camera. If you've already installed a micro SD card in your camera, unplug the camera and remove the card. If you need further assistance, you can schedule a call with a TELUS representative from the SmartHome+ app."]

This step-by-step installation guide will walk you through how to set up your outdoor camera.

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Side view of TELUS HomeView Outdoor Camera

TELUS HomeView Outdoor Camera

How to install your TELUS Doorbell Camera

The time it takes to install the doorbell camera varies depending on where you install it. Standard installations typically take about 30 to 60 minutes to complete.

[notification text="__Note__: Do not attempt to insert an SD card into a HomeView camera. If you've already installed a micro SD card in your camera, unplug the camera and remove the card. If you need further assistance, you can schedule a call with a TELUS representative from the SmartHome+ app."]

This step-by-step installation guide will walk you through how to set up your doorbell camera.

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Front view of TELUS HomeView Doorbell Camera

TELUS HomeView Doorbell Camera

Installing your Outdoor Camera (V723 model)

Install your v723 Outdoor Camera using these instructions

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Outdoor camera (V723 model)

Installing your Outdoor Camera (V722 model)

Install your V722 Outdoor Camera using these instructions

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Outdoor camera V722

Installing your Indoor Camera (V523 model)

 Install your V523 Indoor Camera using these instructions

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V523-Top Header Image

Installing your Indoor Camera (V522 model)

Follow these instructions to install your V522 Indoor Camera

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Indoor Camera

Installing your Slimline 2 (ADC-VDB105X) Doorbell Camera

Easily install your Slimline 2 (ADC-VDB105X) Doorbell Camera with these step-by-step instructions, video tutorial and a printable guide.

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SkyBell Doorbell Camera

How to install the ADC-VDB750 Doorbell Camera

[img src="//images.ctfassets.net/9mt4r6ro1ay9/7pjU0LZIzyky2A3rDhhpqo/f007ab832fb2c1bda1a92b71e97a1c72/Doorbell_Camera_VDB750.jpg" alt=”The front view of the ADC-VDB750 Doorbell Camera.” max-width="425"]


Follow our pre-installation checklist and step-by-step instructions to install your VDB750 doorbell camera. Also, use our LED reference guide to help you troubleshoot.

Video camera installation guides / Installing your Doorbell Camera / Doorbell Camera VDB750

The front view of the ADC-VDB750 Doorbell Camera.

VDB750 Fusion Doorbell white 

Installing your Slimline 2 (ADC-VDB105X) Video Doorbell Mounting Wall Plate

__Note:__ The Slimline 2 (ADC-VDB105X) Video Doorbell Mounting Wall Plate is to be used in conjunction with the Slimline doorbell.

Install your Slimline 2 (ADC-VDB105X) Video Doorbell Mounting Wall Plate using these instructions.

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The front view of the Video Doorbell Mounting Wall Plate.



Video Doorbell Mounting Wall Plate

Accessories installation guides / Mechanical Chime Dongle (VDB750 Doorbell Camera) / Interstitial Card

The front view of the Mechanical Chime Dongle for the VDB750 Doorbell Camera.

Mechanical Chime Dongle (VDB750 Doorbell Camera)

Video camera troubleshooting guides Swiftype Title

Follow these step-by-step troubleshooting guides to diagnose and fix issues with your TELUS SmartHome Security indoor, outdoor and doorbell cameras

Video camera troubleshooting guides Swiftype Description

Video camera installation guides / SEO

Follow these step-by-step installation guides to set up your TELUS SmartHome Security indoor, outdoor, doorbell cameras and accessories..

Video camera & accessories installation guides | TELUS Support

Follow the easy-to-install instructions for your Indoor, Outdoor, Doorbell cameras and accessories.

Install your Smart Cameras and accessories

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Video camera installation - Interstitial card

Installing your Smart Door Lock

Follow the instructions to install your Smart Door Lock.

Automation devices installation guides / Installing your Smart Door Lock / Interstitial Card

Weiser Smartcode 10 and Weiser HomeConnect 620

Weiser smartlocks

Installing your Smart Light Bulb

Follow these instructions to install your Smart Light Bulb and learn how to use the Smart Light Bulb.

Automation devices installation guides / Installing your Smart Light Bulb / Interstitial Card

Jasco Pro Series LED light Bulb and Sengled Smart Light Bulb are shown. 

Jasco Pro Series and Sengled Smart Light Bulbs

Installing your Smart Plug (Appliance or Dimmer)

Install your Smart Plug using these instructions

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A row of multiple Smart Plugs for appliances or dimmers.

Smart Auo Devices:swap guides interstitial - Smart Plug (appliance or dimmer)

Installing your Smart Thermostat

Follow these instructions to install your Smart Thermostat

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Smart Thermostat

Installing your Smart Range Extender

Instructions on how to install your Smart Range Extender 

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Smart Range Extender

Installing your Smart Garage Door Opener

Instructions to set up your Smart Garage Door Opener

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Smart Garage Door Opener

Automation devices installation guides / SEO

Automation devices installation guides | TELUS Support

Instructions to install your Smart automation devices.

Install your Smart Automation Devices

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The front view of a Smart Door Lock, Light Bulb and Plug next to each other.

How to self-install your security service-automation devices

Fix false alarms, beeping and other related issues

How to troubleshoot your Door and Window sensor issues

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Door and window sensor

Installing your Motion Sensor

How to install your Motion Sensor

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Motion Sensor

Installing your Smoke Sensor

How to install your Smoke Sensor

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Smoke Sensor

Installing your Flood Sensor

How to install your Flood Sensor

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Flood Sensor

Installing your Glass Break Sensor

How to install your Glass Break Sensor

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Glass Break Sensor

Installing your Carbon Monoxide (CO) Detector

How to install your CO Detector

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CO Detector

Install your sensors or Carbon Monoxide Detector / SEO

Use these pre-installation and set-up instructions to get started with self-installing your TELUS SmartHome Sensors or Carbon Monoxide Detector.

Install your sensors or Carbon Monoxide Detector | TELUS Support

Find the pre-installation and set-up instructions to get started with your sensors or Carbon Monoxide Detector.

Install your sensors or Carbon Monoxide Detector

SmartHome installation guides / Smart Sensor(s) / Interstitial Card

The front view of the Smart Smoke Sensor, Flood Sensor and Motion Sensor next to each other.

How to self-install your security service- Sensor devices

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SmartHome installation guides Swiftype Title

Step-by-step instructions for TELUS SmartHome Security, including guides for video camera installations, setting up panels and sensors and home automation.

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SmartHome installation guides Swiftype Description

SmartHome installation guides / SEO

Step-by-step instructional guides to help self-install and set up your TELUS SmartHome Security cameras, automation hubs and Control Panels.

How to self-install your security service | TELUS Support 

Step-by-step instructional guides to help set up your SmartHome Security services.

How to self-install your security service

SmartHome Security support

Indoor, outdoor and doorbell cameras

Self-install and set up your camera