Interactive tutorials for
iPhone 13
Tutorial categories
- Transferring a physical SIM or an eSIM from an existing iPhone to an eSIM on a new iPhone
- Resetting network settings
- Converting a physical SIM into an eSIM on the same iPhone
- Setting up an eSIM on your phone
- Setting up iPhone manually as a new device
- Restart your device
- Turning StandBy Mode On and Off on your iPhone
- Turning on personal hotspot
- Check your mobile or Wi-fi signal
- Resetting network settings
If you are unable to turn your device on or off, there are several actions you can try to fix the problem.
We found 2 possible solutions to your problem.
If you are unable to make or receive voice calls, there are several actions you can try to fix the problem.
We found 5 possible solutions to your problem.
If you are unable to send and receive text messages, there are several actions you can try to fix the problem.
To get started, it's important to determine if you are able to make a call. If not, you will need to solve this problem first. Once you can successfully make calls, you will also likely be able to send and receive text messages.
We found 4 possible solutions to your problem.
If your device is draining quickly, there are several actions you can try to fix the problem.
We found 3 possible solutions to your problem.
If you are unable to connect to a network, wifi or hotspot, there are several actions you can try to fix the problem.
To get started, it's important to determine if you are able to make a call. If not, you will need to solve this problem first. Once you can successfully make calls, you will also likely be able to connect to the internet.
We found 3 possible solutions to your problem.
If you are unable to pair with a Bluetooth device, there are several actions you can try to fix the problem.
We found 4 possible solutions to your problem.
If you are unable to send and receive email messages, there are several actions you can try to fix the problem.
To get started, it's important to determine if you are able to use your device's internet connection. If not, you will need to solve this problem first. Once you can successfully use the internet, you will also likely be able to send and receive email messages.
We found 3 possible solutions to your problem.
If you are unable to install an app, there are several actions you can try to fix the problem.
To get started, it's important to determine if you are able to use your device's internet connection. If not, you will need to solve this problem first. Once you can successfully use the internet, you will also likely be able to install an app.
We found 3 possible solutions to your problem.
These steps are only for individuals who have mobile hotspot available on their phone plan. If your phone plan doesn’t include mobile hotspot, then these troubleshooting steps will have no impact on your issue. If you are sure that mobile hotspot is available on your plan but you’re not able to connect to it with other devices or are experiencing another related issue, then these solutions are great steps to try in order to resolve your issue.
We found 6 possible solutions to your problem.
Wi-Fi Calling is a great alternative to making calls if your cellular connection is currently poor. However, there are multiple common issues that may prevent you from successfully utilizing Wi-Fi Calling. The following tutorials present possible resolutions to common connectivity issues that can occur while using Wi-Fi Calling on your device.
We found 5 possible solutions to your problem.
- Inserting and removing the Nano SIM card
- Learning the basics of your device’s keyboard
- Setting up an iPhone with an eSIM Notification
- Setting up iPhone manually as a new device
- Setting Up iPhone with Quick Start
- Setting up an eSIM on your phone
- Transferring a physical SIM or an eSIM from an existing iPhone to an eSIM on a new iPhone
- Transferring a physical SIM or an eSIM from an existing iPhone to an eSIM on a new iPhone using bluetooth
- Transferring content from your old Android device
- Turning data roaming on and off
- Switching LTE or 5G Voice and Data settings
- Converting a physical SIM into an eSIM on the same iPhone
- Deleting all eSIMs from your iPhone
- Deleting a single eSIM from your iPhone
- Managing background app refresh
- Turning cellular data on and off for apps
- Manually selecting a cellular network
- Resetting network settings
- Setting the password on personal hotspot
- Turning on personal hotspot
- Turning your SIM PIN on or off
- Using airplane mode
- Managing cellular settings for a plan
- Managing which numbers you use for cellular data
- Setting default numbers for contacts
- Setting up Dual SIM from an eSIM notification
- Setting up Dual SIM from an eSIM QR code
- Switching phone numbers for calls with Dual SIM
- Switching phone numbers for texts with Dual SIM
- Configuring location settings
- Sharing your location in a messages conversation
- Turning Find My iPhone on or off
- Turning on and off your VPN
- Using Emergency Reset to stop sharing your location and data with all people and apps
- Using Safety Check to review who can access your location and other data
- Using the Find My app
- Adjusting RTT/TTY calling settings
- Enabling Eye Tracking
- Enabling Music Haptics
- Enabling Vehicle Motion Cues
- Enabling Vocal Shortcuts
- Launching actions by tapping the back of your iPhone
- Limiting an iPhone to a single app using Guided Access
- Navigating your iPhone with VoiceOver
- Reduce flashing and strobing lights on your device
- Reducing motion effects on your device
- Using Assistive Access to Simplify your iPhone’s Features
- Using AssistiveTouch to trigger gestures and button presses
- Using Live Listen to boost the volume of real-world conversations
- Using Live Speech to Type What You Want to Say in a Call
- Using Magnifier to help view nearby objects
- Using Personal Voice to Communicate with Others by Using a Voice that Sounds Like Yourself
- Using Point and Speak to Read Physical Labels Out Loud
- Using Spoken Content to read selected text or what's on your device's entire screen
- Blocking a number from messages
- Deleting conversations
- Hiding alerts for a messages conversation
- Saving storage by auto deleting old conversations
- Scheduling Messages with Send Later
- Sending a text with an attachment
- Turning off group message notifications
- Setting up your Messages profile
- Sharing your location in a messages conversation
- Turning iMessage on or off
- Turning on RCS Messaging
- Using Check In to notify others when you reach a destination
Application store
- Watching a video
- Subscribing to your favorite channels
- Exploring new videos
- Creating a Playlist
- Adding videos to your watch later playlist
- Exploring your library
- Going live
- Viewing your app usage
- Viewing your notifications
- Accessing your settings
- Changing your notification settings
- Turning autoplay off
- Viewing your history
- Clearing your history
- Turning on captions