• Inserting and Removing the SIM Card

• Charging Your Device
• Getting to Know the Back of Your Device
• Inserting and Removing the SD Card
• Understanding the Device Buttons and Features

• Accessing settings
• Resetting app preferences

• Finding your IMEI/Device ID

• Connecting to Wi-Fi
• Using airplane mode

• Accessing mobile network settings
• Changing roaming settings for a trip
• Configuring your cellular internet / APN settings
• Managing data usage
• Resetting network settings
• Using airplane mode

• Pairing with a Bluetooth® device

• Bookmarking websites
• Changing web content settings
• Clearing browsing data
• Managing browser tabs

• Changing the picture storage location
• Deleting conversations
• Inserting and Removing the SD Card
• Managing the device memory
• Transferring photos to an SD card

• Adjusting the screen timeout and brightness
• Charging Your Device
• Managing app power usage and force closing apps
• Managing the battery
• Restarting your phone

• Backing up and restoring your phone
• Importing and exporting contacts
• Syncing account contacts

• Backing up and restoring your phone
• Checking for and installing system updates
• Performing a factory reset
• Resetting app preferences
• Resetting network settings

• Changing Lock screen security
• Unlocking the screen
• Using a fingerprint lock
• Using a password lock
• Using a pattern lock

• Configuring location settings

• Changing call settings
• Using speakerphone
• Using your phone
• Viewing a missed call and adding it as a contact

• Adding a contact
• Adding a contact to favourites
• Adding a picture to a contact
• Assigning a ringtone to a contact
• Importing and exporting contacts
• Syncing account contacts
• Viewing a missed call and adding it as a contact

• Changing message settings
• Deleting conversations
• Sending a text with an attachment

Email

• Setting up your TELUS.net email account

Gmail

• Changing general settings
• Changing inboxes
• Sending an email with an attachment
• Setting up your TELUS.net Gmail account

• Accessing mobile network settings
• Changing roaming settings for a trip

• Capturing a video
• Switching between rear and front cameras
• Taking a picture

• Changing the picture storage location
• Taking a picture
• Transferring photos to an SD card

• Capturing a video

• Adding a contact to favourites
• Customizing the Productivity Tab
• Enabling and disabling the Productivity Tab
• Using the Productivity Tab

• Managing open apps

Google

• Planning your day
• Searching your photos
• Searching your screen
• Setting up Google Assistant™
• Using voice actions

• Adjusting the screen timeout and brightness
• Changing the language
• Changing the language
• Changing the wallpaper
• Customizing your Notification panel

• Adding and removing Home screen pages
• Creating folders
• Managing widgets
• Navigating multiple Home screens
• Setting a reminder
• Using your feed

• Assigning a ringtone to a contact
• Changing your ringtone
• Setting the phone to silent

Setup and orientation

• Adding a payment method to Google Play
• How to change your Google Play country
• How to set up a Family Library in Google Play
• How to submit feedback in Google Play
• Verifying your device’s certification status

Managing updates

• Enabling auto updates for all Android apps
• Enabling auto updates for individual apps
• Updating the Google Play Store

Buying and managing apps

• Downloading an app from Google Play
• How to send a book as a gift in Google Play
• Making an in-app purchase
• Preventing Google Play from downloading apps over a cellular connection
• Reviewing your Google Play transaction history
• Turning on purchase authentication in Google Play
• Uninstalling an app from Google Play
• Updating account information in Google Play
• Updating an app in Google Play

Refunds and cancellations

• Cancelling a subscription in Google Play
• Checking the status of a Google Play refund
• Requesting a refund in Google Play

Managing family settings

• Deleting your family group in Google Play
• Managing family members in Google Play
• Updating your family payment method in Google Play

Gift cards and Play Points

• Claiming the weekly Google Play points bonus
• Getting to know Google Play points
• Redeeming Google Play points
• Redeeming a Google Play gift card

Reporting content and issues

• Reporting a third-party developer issue in Google Play
• Reporting inappropriate or infringing content in Google Play

Setup and orientation

• Downloading the Google Wallet app
• Getting to know your Google Wallet homepage
• Sending Feedback to Google Wallet
• Signing into Google Wallet

Adding Items

• Adding a Transport pass
• Adding a boarding pass with a screenshot
• Adding a gift card
• Adding a loyalty card
• Adding a new credit or debit card
• Adding a ticket
• Adding an item to the Google Wallet app
• Adding an item with the ‘Add to Google Wallet’ option
• Adding your Paypal account

Viewing Item Details and Activity

• Reordering your payment methods
• Viewing your card’s activity and transaction details

Using Items

• Finding and using your ticket
• Making a contactless payment
• Using a loyalty or gift card
• Using your transport pass

Removing Items

• Removing items from Google Wallet

Item Settings

• Adding a nickname to a payment method
• Changing your default payment method
• Checking your contactless payment setup
• Finding your default payment method
• Setting up a payment method for contactless transactions

Google Wallet App Settings

• Turning Personalization within Wallet on or off
• Turning purchase notifications on or off
• Turning the Use passes across Google and the Personalization across Google Settings on or off

Device Related Settings

• Disabling the Dual Apps feature
• Making sure your phone supports NFC
• Turning NFC on or off
• Turning the NFC Screen Security Setting on or off

• Creating folders
• Managing open apps
• Managing widgets

• Managing app power usage and force closing apps
• Resetting app preferences

• Adding an account
• Changing account settings
• Removing an account

• Changing your ringtone
• Customizing your Notification panel
• Setting a reminder

• Adding map layers
• Using turn-by-turn directions

Account

• Adding a Facebook account
• Logging out of Facebook

Profile and status

• Going Live on Facebook
• Posting status updates and photos to Facebook

• Adding music to a playlist
• Adding music to your queue
• Viewing the download queue

• Accessing your settings
• Adding videos to your watch later playlist
• Adjusting your accessibility options
• Changing your notification settings
• Creating a playlist
• Exploring new videos
• Exploring your library
• Going live
• Subscribing to your favorite channels
• Turning autoplay off
• Turning on captions
• Viewing your app usage
• Viewing your history
• Viewing your notifications
• Watching a video