Technical support

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All communications will be coming from TELUS Health, 630 René-Lévesque Blvd. West, 22nd floor, Montréal, QC, H3B 1S6. You can withdraw your consent to receive electronic messages from TELUS Health at any time.

Prefer to speak with someone?

Kroll and add-ons
1-800-263-5876

Ubik and add-ons
1-800-363-9398

Assyst Rx and add-ons
1-800-363-9398

Chat with an agent

Kroll:

Get answers to common problems or request live support from a Kroll team member. Access the Kroll AI Chat feature at the top of any Kroll software view (not available for pharmacy chains).

Ubik:

Get in touch quickly with a TELUS Health representative while using Ubik. Access the "Chat with an agent" service in the Ubik main menu, under "Help" or with the keyboard shortcut CTRL+F1.