Health and wellness for today’s employees.
Our employee assistance program (EAP) provides mental health support and work/life services for employees and their families. Users can access the EAP 24/7 in the way they prefer, at every stage of their journey.
Why organizations choose our EAP.
Support organizational health.
Access to health and wellbeing experts to support better physical and mental health for a more resilient and productive workforce.
Help promote work/life balance.
Resources to navigate important milestones with financial and legal assistance, as well as nutritional counselling.
Prepare for every eventuality.
Our large and diverse network of counsellors and affiliates are trained in areas including social work, psychology, and human services—and are ready to help employees at any point in their life journey.
A digital-first experience for employees.
Help attract and retain top talent with a seamless EAP experience that focuses on the human journey and fosters a sense of belonging within your organization.
- Primary care.Access the care you and your employees need in person, by phone and through digital touchpoints.
- Mental health.Confidential support with face-to-face therapy, digital cognitive behavioural therapy and personal crisis management tools.
- Child & elder care services.Family support service professionals can help with caregiver burnout, compassion fatigue, resource navigation and more.
What sets our employee assistance program apart.
With 24/7 access to compassionate care, our EAP delivers holistic, personalized, human-centred care that can be complemented by other benefit offerings.
Care-centric
Members can choose how they receive or access care.
Convenient
24/7 access, in multiple languages, across Canada.
Centralized
All care paths in one location and profile.
Collaborative
Designed to work with companies’ other benefits.
Care continuum
Supporting people from prevention to sick care.
Demonstrate outcomes
Our Workplace Outcome Suite can document the effects of your EAP.
Enhance your EAP experience.
Looking to bolster your EAP experience? We’ve purposely designed programs to support employees facing specific challenges at home and in the workplace.
Upgrade to 24/7/365 support.
TELUS Total Mental Health gives employees access to continuous care, creating a unique digital and clinical experience.
- Personalized care journeys built by our expert clinical team.
- Dedicated counsellors - available by phone, text, video, and in person.
- Access to work/life services and wellbeing resources.
- Employers also get access to easy-to-read data about program’s impact.
Frequently asked questions.
How is our EAP different from other models?
What qualifications do your care counsellors have?
How does this EAP keep employee health information safe?
Solutions tailored to meet your organization’s needs
Depending on your organization’s size, needs and existing benefits, we can personalize a plan for today and scale tomorrow.
Some Popular Pairings
TELUS Health CBT
Support the mental health of your employees with cognitive behavioural therapy (CBT) programs that are accessible anytime, anywhere.
TELUS Health Virtual Care
On-demand accessible, compassionate and quality physical and mental healthcare for your employees.
TELUS Health Wellbeing
This digital platform is designed to empower employees to help improve their overall health through wellbeing tools and resources that support lasting behaviour change.
Ready to get started now?
Get in touch with our sales team to discuss your needs.