Seniors
If you're a low-income senior, you may be eligible for our Mobility for Good® and Internet for Good® for seniors programs.
See below for program details and how to apply.
Mobility for Good
Mobility for Good® for low-income seniors provides Canadian seniors receiving the Guaranteed Income Supplement (GIS) benefit with low-cost wireless service. Customers can get a free certified pre-owned Galaxy S21 on a 2-year term, bring their own device or take advantage of a $75 discount towards the online purchase of a refurbished smartphone or accessories through our retail partner,
Mobile Klinik
.Program details
Mobility for Good - 3GB 5G+
$
25
per month1
- 3 GB of shareable2 data at speeds up to 2Gbps and unlimited data at reduced speeds per month3
- Unlimited Canada-wide talk & text
Mobility for Good - 10GB 5G+
$
35
per month1
- 10 GB of shareable2 data at speeds up to 2Gbps and unlimited data at reduced speeds per month3
- Unlimited Canada-wide talk & text
What’s included in the plans?
Get a certified pre-owned Samsung Galaxy S21 for $0 with Easy Payment on a 2-year term starting at $25/mo. 4
Retail price: $399
Condition: Good
Storage: 128GB
Colour: Phantom Grey
Condition: Good
Storage: 128GB
Colour: Phantom Grey
Application information
- Receive the GIS benefit
- Can provide your Old Age Security statement, also known as the T4A (OAS), indicating any amount paid to you in box 21 (net supplements paid)
- To avoid application processing delays, please ensure that your name, address and contents of Box 21 are clearly visible. To protect your privacy, black out the first 5 digits of your SIN and OAS numbers. Please do not black out all the digits.
- Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier. Do not send the original copy of your document as it will not be returned to you.
- Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary.
- We will review and respond to all applications within 1 week (response may be slower for mail in applications)
- If approved, you will be sent a code along with information on purchasing a discounted phone from Mobile Klinik (if required) and instructions on how to sign up for the plan. If you cannot find the confirmation email in your inbox, please check your spam or junk mail folder.
- We recommend that you secure a device prior to signing up for the wireless plan.
- If you have an existing contract with TELUS, you can still apply for this program. If approved, you will be migrated to the Mobility for Good plan.
Note: Any outstanding Device Balances, Bring-it-Back™ program amounts or TELUS Easy Payment® balances must be paid upfront before migrating to the Mobility for Good plan.
If you are unable to apply online, you can mail a copy of your documents to us. Please include your full name, return address, and contact phone number. If you provide an email address, we can expedite our response to your application. Please mail your application to:
TELUS
Attention: CART - Mobility for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9
TELUS
Attention: CART - Mobility for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9
As an option, you can download, print, and complete this
form
to help with your application. Please include both the form and a copy of your documents when mailing them to us.
Special Offers
Optional add-on
Health for Good Medical Alert
Health for Good™ provides low-income older adults who have qualified for our Internet for Good or Mobility for Good for Seniors programs with access to low-cost TELUS Health Medical Alert services. Get 24/7 access to live emergency operators for just $20/month.
Live more confidently knowing that trained help is available at the push of a button.
TELUS Health MyCare
Healthcare in your hands. See a health professional from the convenience of your phone with
TELUS Health MyCare
, a healthcare app that’s free to download.- Video Chat with one of our licensed in-province doctors, counsellors or dietitians without leaving the house, even on evenings and weekends.
- Use the symptom checker to get suggestions on possible courses of action. It’s powered by artificial intelligence and developed by a team of doctors and scientists.
- Get a picture of your current health with the Healthcheck assessment tool.
TELUS Health Virtual Pharmacy
A pharmacy at your fingertips and medication management made easy. With Virtual Pharmacy, you can get medication delivered to your door.
Download the Virtual Pharmacy app today.
Order and request transferring prescriptions from any device.
Consult the pharmacist by video or phone, when it's convenient for you.
Easily manage your medications packed by date and time with MedPack by TELUS Health.
Receive fast, and free delivery of medications in 1 to 3 business days.*
*Some restrictions apply. Actual delivery times depend on origin, destination, weather conditions and other factors and are estimates only. Delivery is available across Canada, excluding Quebec.
Non-profit organization requests
If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.
Contact us
If you have any questions about Mobility for Good after reviewing
Frequently Asked Questions
, please contact us at [email protected]
.Success stories
Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.
Frequently Asked Questions
What happens if I have an existing contract with TELUS?
What happens if I have a contract with an existing provider?
Can I transfer my existing number?
Do you offer support and training to help me learn how to use my device?
Who is Mobile Klinik?
Is it possible to incur pay-per-use charges while on the Mobility for Good plan?
What will TELUS do with my personal information?
What’s a Certified Pre-owned device?
What is the Certification process?
Is there a warranty on Certified Pre-owned devices?
Is anything else included with the device?
Internet for Good
Internet for Good® provides low-income seniors in British Columbia, Alberta and some areas of Quebec with the tools and access they need to stay connected.
Program details
Internet 25
$
10
per month (plus taxes)5
- 25Mbps6 download speed
- 25Mbps6 upload speed
- 300GB of monthly data
Ideal for:
- Up to 3 devices
- Emailing and online browsing
Most popular
Internet 50
$
20
per month (plus taxes)7
- 50Mbps6 download speed
- 50Mbps6 upload speed
- Unlimited monthly data
Ideal for:
- Up to 5 devices
- Sharing and posting online
Internet 150
$
35
per month (plus taxes)8
- 150Mbps6 download speed
- 150Mbps6 upload speed
- Unlimited monthly data
Ideal for:
- Up to 11 devices
- Streaming and online gaming
What’s included in the plans?
Application information
- Receive the GIS benefit in the amount of at least $6500 per year
- Can provide your Old Age Security statement, also known as the T4A(OAS), indicating an amount of at least $6500 paid to you in box 21 (net supplements paid)
- Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier.
- Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary.
- The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub.
- Do not send the original copy of your document as it will not be returned to you.
- We will review and respond to all applications within 1 week (response may be slower for mail in applications)
- If approved, you will be sent a code and instructions on how to sign up for the plan. If you cannot find the confirmation email in your inbox, please check your spam or junk mail folder.
If you are unable to apply online, you can mail a copy of your documents to us. Please include your full name, return address and contact phone number. If you provide an email address, we can expedite our response to your application. Please mail your application to:
TELUS
Attention: CART - Internet for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9
TELUS
Attention: CART - Internet for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9
As an option, you can download, print, and complete this
form
to help with your application. Please include both the form and a copy of your documents when mailing them to us.Special Offers
Special Offers 1 of 3
TELUS Health MyCare
Healthcare in your hands. See a health professional from the convenience of your phone with
TELUS Health MyCare
, a healthcare app that’s free to download.- Video Chat with one of our licensed in-province doctors, counsellors or dietitians without leaving the house, even on evenings and weekends.
- Use the symptom checker to get suggestions on possible courses of action. It’s powered by artificial intelligence and developed by a team of doctors and scientists.
- Get a picture of your current health with the Healthcheck assessment tool.
TELUS Health Virtual Pharmacy
A pharmacy at your fingertips and medication management made easy. With Virtual Pharmacy, you can get medication delivered to your door.
Download the Virtual Pharmacy app today.
Order and request transferring prescriptions from any device.
Consult the pharmacist by video or phone, when it's convenient for you.
Easily manage your medications packed by date and time with MedPack by TELUS Health.
Receive fast, and free delivery of medications in 1 to 3 business days.*
*Some restrictions apply. Actual delivery times depend on origin, destination, weather conditions and other factors and are estimates only. Delivery is available across Canada, excluding Quebec.
Non-profit organization requests
If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.
Contact us
If you have any questions about Mobility for Good after reviewing
Frequently Asked Questions
, please contact us at [email protected]
.Success stories
Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.
Frequently Asked Questions
If I already have a Mobility for Good Seniors plan, do I have to apply to the Internet program separately?
If I want to apply to both programs, do I have to apply to both separately?
Can I get the $10 rate on my existing TELUS Internet plan?
What happens if I have an existing contract with TELUS?
What happens if I have an existing contract with another provider?
Will this program become available to TELUS SmartHub users?