Update a Mobility rate plan or add-on

Eligible customers can change to a Simple Share plan and the data from that new plan will be shared with any other Simple Share, Your Choice or Shareplus plan users on the account. These shareable data plans are compatible with each other : You have a device user that is accessing 9 GB of data from another user on the account. If the device user that’s accessing the 9 GB changes to a 3 GB Simple Share plan, both users on the account now have a total of 12 GB that they can both use every month.

For customers on Your Choice and Shareplus plans, only the primary device user that has the shareable data add-on may change the monthly data for the account. When visiting the Plans and Devices section in My TELUS and viewing a secondary device user that is accessing the account’s shareable data, you will be prompted to change the primary device user’s plan.

Once an eligible customer is on a Simple Share plan, you can change that device user or any other user on a Simple Share plan once per billing cycle to adjust the total shareable data on the account.