How to install Actiontec T3200 modem

This article can be useful when you’ve already got some or all of the TELUS equipment at your disposal. If you are awaiting equipment, your self-install kit should arrive within three to five business days of when you placed your order.

You can track your order through Canada Post with the tracking number included in the order confirmation email with the subject "Confirmation of changes to your TELUS account" or the one sent by SMS to your account’s contact information.

The self-installation process for PureFibre High Speed Internet access normally takes around 30 minutes, but may vary and can take longer.

As a reminder, installing a new gateway or replacing an existing gateway will result in a change of Wi-Fi settings (SSID and Passphrase) in your internet setup. Be sure to connect all of your devices to the new network once you are done with the gateway setup.

: To prevent risks associated with fibre optics, always handle with care and make sure to never look at the end of the cable. Always point the end of the fibre optics cable towards the ground.

: Additional precautions must be taken when working near an electrical panel. TELUS recommends that a certified electrician be hired if electrical work needs to be done.

In order to install your modem, you must use the Ethernet cable included in your kit to connect the white WAN Port on the Actiontec T3200M to the Data 1 or LAN 1 on the Nokia or Alcatel Fibre Terminal. Learn more about

installing an ONT

here.

: Once the TELUS gateway is activated, you can proceed to

install your PVR Drive

. Only after your PVR Drive is initialized should you continue with the install of your Optik TV Wireless Digital Box(es) for each of your TV sets.

Congratulations, you have completed the configuration and are now connected to your Wi-Fi network. To learn how to connect a mobile device like a tablet or smartphone to your wireless modem router, go to

telus.com/InternetSupport

.

To change an existing TELUS modem, please follow the steps below first.

For additional support including online chat, please visit

telus.com/contact

.