Expansion of the Nouvelle-Beauce local calling area

In response to the request from 10 municipalities and the local chamber of commerce, Chambre de commerce et d’industrie Nouvelle-Beauce, TELUS has decided to abolish long-distance fees between the locations listed here:

www.telusquebec.com/pdf/25080.pdf, 2.01.05 Classification des circonscriptions (exchange classification)

(available in French only). This document sets out the amendments as at November 5, 2019.

This change may affect the programming of certain items of your equipment that require programming, including the requirement to dial 1 to make a long-distance call.

We recommend that you check and reprogram all equipment (if applicable) any time after November 5 to avoid disrupting operations.

We appreciate your making this change if you are using your own equipment or programming.

If you have a line or telephone equipment programmed by TELUS with the requirement to dial 1, you can contact TELUS for reprogramming assistance.

No. The expansion of this local calling area will allow you to call a number of additional exchanges as a local service instead of a long-distance service.

No. However, TELUS is committed to responding to its customers’ needs and expectations as much as possible. This is why TELUS has decided to act in response to the request from your municipalities and the Chambre de commerce et d’industrie Nouvelle-Beauce.