Simple steps to create a Light Group & reset instructions if you're experiencing issues.
Your smart lighting devices can be grouped so you can manage them at the same time (e.g. turn on/off all of your living room lights). After a Light Group is created, they will display as a group on the web portal and the TELUS SmartHome app.
Instructions to create a Light Group
Reset instructions to fix connection issues
If you are having trouble adding your smart lighting device to a Light Group, you may need to reset the device. Follow these steps here to reset your lighting devices.
Smart Light Bulb
Smart Plug - Dimmer
If you are still experiencing issues or require additional support, contact TELUS at 1-855-255-8828.