FAQ related to dietitian sessions

Dietitians are regulated health professionals trained to translate the science of nutrition into practical information and guidance for their clients. All dietitians have a minimum of a bachelor’s degree in nutrition and have completed internship training.

Our dietitians are registered members of their provincial regulatory college, and are skilled in providing nutrition counselling to meet the needs of individuals with a wide range of health goals.

Dietitians provide food and nutrition information to help individuals improve their health. They can provide nutrition advice to help manage conditions such as diabetes, heart disease, over/underweight and obesity, cancer, food allergies and intolerances, as well as offer more general guidance on nutrition for all ages, from babies to seniors.

Registered dietitians are healthcare professionals who help people make healthy food choices. They provide advice and counselling about diet, food and nutrition based on the health needs of each individual. Dietitians translate the latest science on nutrition into practical information that can be used to manage health and wellness.

After registering with TELUS Health MyCare™, you can book an appointment with one of our dietitians at any available time slots. Dietitian appointments can be booked directly through the TELUS Health MyCare app, via the tab.

Yes, you can. You can discuss this with your dietitian during your first session. You can book in advance for a series of dietitian consultations, and your dietitian will help you decide what is best for you.

All consultations run for 50 minutes. The dietitian will ask questions about your current diet, exercise habits and general health and lifestyle. With this information, the dietitian will help to identify areas of strength in your eating and make suggestions to help you meet your nutrition and health goals.

If you have a specific medical condition and have been referred to a dietitian by your doctor, the dietitian may work with your doctor to review tests and results to help determine guidance and recommendations for you.

Follow-up appointments with the dietitian are recommended as they will help you keep track of your progress and make any necessary adjustments to your eating. Following your appointment you will be provided with an in-app receipt for reimbursement if applicable.

A dietitian consultation may not be appropriate in certain circumstances. For example:

*The care we are able to provide over video consultations may be severely limited for children under 16 of age. In-person visits are often recommended as they may better suit your child’s needs.