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How to fix signal issues with your SmartWear Security device
Follow the steps here to resolve issues with sending signals for help with your SmartWear Security device.
Please follow the steps below to fix your SmartWear Security accessory when it's not successfully sending signals to your emergency contacts or the TELUS monitoring team.
Check and unpair the SmartWear Security device
Re-pair the SmartWear Security device
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Follow the steps here to resolve issues with pairing your SmartWear Security device with the invisaWear mobile app.
Follow the steps here to reset your SmartWear Security device to fix pairing issues with the invisaWear mobile app.
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