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Home Phone service and rate updates
Learn about updates to your TELUS Home Phone service terms and rates
Posted Jan 1, 2025: Wireless Home Phone plan rate changes
Starting with the March 2025 billing cycle, the regular monthly rate of the following Wireless Home Phone plans will increase by $2:
- WHP AAL 10
- WHP 10
- $10 Wireless Home Phone UL
- WHP Your Choice AAL Promo 12mo
- WHP Your Choice AAL Promo 6mo
- TWA WHP Your Choice AAL 10
If your Wireless Home Phone rate plan is changing, you’ll be notified on your February 2025 TELUS Mobility bill. If you’re currently in a service agreement that is rate-protected, the $2 increase will not apply until the first bill after your term expires.
Log in to your to view your bill messages or make changes to your account and select
My TELUS account
View bill details
in the Mobility
section.To review current service terms, visit .
telus.com/ServiceTerms
Posted Jan 1, 2025: Home Phone Long Distance plan rate increase
Starting with your March 2025 bill, the monthly rate of the Nationwide LD Long Distance plan will increase by $2.
To see an electronic copy of your TELUS Home Services bill or to make changes to your account, log in to and select
My TELUS
View bill details
in the Home Services
section and download the PDF of your monthly bill to view your bill messages.To review current service terms, visit .
telus.com/ServiceTerms
Posted September 1, 2024: Home Phone plan rate changes
Starting with the October 2024 billing cycle, the regular monthly rate of the following Home Phone plans will increase by $2:
- TELUS Home Phone
- TELUS Home Phone Lite
If your home phone rate plan is changing, you will be notified on your September 2024 TELUS Home Services bill.
Log in to your account to view your bill messages or make changes to your account, and select
My TELUS
View bill details
in the Home Services section.To review current service terms, visit .
telus.com/ServiceTerms
Posted July 5, 2024: Call display on Optik TV update
Starting on August 5, 2024, TELUS will upgrade its current platform used to deliver complimentary Call display name and number on Optik TV. The upgrade may limit the ability to display the names of incoming calls from non-TELUS numbers for some Optik TV customers that are on the Copper network. TELUS PureFibre network customers will not be impacted.
To see an electronic copy of your TELUS Home Services bill or to make changes to your account, log in to your My TELUS account, select
View bill details
in the Home Services
section and download the PDF of your monthly bill to view your bill messages.To review current service terms, please visit .
telus.com/ServiceTerms
Posted May 1, 2024: Home Phone Long distance plan rate increase
Starting with your July 2024 bill, the monthly rate of the 300 minutes in U.S. and Canada Long Distance plan will increase by $1.
To see an electronic copy of your TELUS Home Services bill or to make changes to your account, log in to your account, select
My TELUS
View bill details
in the Home Services
section and download the PDF of your monthly bill to view your bill messages.To review current service terms, visit .
telus.com/ServiceTerms
Posted May 1, 2024: Home Phone Long Distance pay-per-minute rate increase
Starting on July 1, 2024, the long distance pay-per-minute rates for 60+ countries will increase from $0.07 to $0.10. You can get more value and avoid pay-per-minute long distance charges by subscribing to a long distance monthly plan that suits your needs. All available long distance plans are listed at .
telus.com/LDplans
You can add a long distance plan of your choice by logging in to your account.
My TELUS
To review current service terms, visit .
telus.com/ServiceTerms
Posted January 01, 2024: Home Phone plan rate changes
Starting with your March 2024 bill, select TELUS Home Phone rates will increase by $1. If your home phone rate plan is changing, you will be notified on your January 2024 TELUS Home Services electronic bill.
Log in to your account to view your bill messages or make changes to your account, and select
My TELUS
View bill details
in the Home Services
section. To review current service terms, visit .
telus.com/ServiceTerms
Posted January 1, 2023: Home Phone plan rate changes
Starting with your March 2023 bill, select TELUS Home Phone rates will increase by $2. If your home phone rate plan is changing, you will be notified on your January 2023 TELUS Home Services electronic bill.
Log in to your account to view your bill messages or make changes to your account, and select
My TELUS
View bill details
in the Home Services
section. To review current service terms, visit .
telus.com/ServiceTerms
Posted August 1, 2022: Home Phone Long Distance plan rate change
Starting with your October 2022 bill, the monthly rate for your Unlimited US and Canada Long Distance plan will increase by $2.
To review current service terms, visit .
telus.com/ServiceTerms
Posted August 1, 2022: Home Phone service rate update
The CRTC has approved an inflation rate increase of 4% to home phone services in forborne exchanges. Effective
October 1, 2022
, your Home Phone rate will increase by up to $1.32 per month. To see an electronic copy of your TELUS Home Services bill, log in to and select View bill details in the Home Services section.
My TELUS
For questions about your TELUS Home Services, please .
contact us
Posted December 1, 2021: Home phone plan rate changes
Starting with your February 2022 bill, the monthly rate for your 300 minutes in U.S. and Canada Long Distance plan will increase by $3. To review our current service terms, please visit .
telus.com/ServiceTerms
TELUS is committed to helping communities impacted by the recent BC floods. We have contacted customers in regions impacted by flooding and will be deferring any applicable rate increases for those customers.
Posted February 1, 2021: Plan and pay-per-minute rate changes
Home phone World 60 Unlimited Long Distance rate increase
Starting with your April 2021 bill, the monthly rate for your World 60 Unlimited Long Distance plan will be increased by $5. To review current service terms, visit telus.com/ServiceTerms
Home phone rate increase
Starting with your April 2021 bill, the monthly rate for your Home Phone plan will increase by $1-2 depending on the rate plan you’re on. To review current service terms, visit telus.com/ServiceTerms
Home phone long distance pay-per-minute rate increase
Starting on April 1, 2021, the long distance pay-per-minute rate will be increased from $0.05 to $0.07. To avoid pay-per-minute charges, please visit telus.com/LDPlans
telus.com/ServiceTerms
Posted July 16, 2019: Home Phone in high-cost service areas rate update
The CRTC has approved an inflationary rate increase of 1.686% to be applied to Home Phone services in high-cost service areas. Effective August 1, 2019, your Home Phone rate will increase by up to $0.58 per month.
To see an electronic copy of your TELUS Home Services bill, log in to and select
My TELUS
View bill details
in the Home Services section.For questions about your TELUS Home Services, please .
contact us
Posted July 16, 2019: Home Phone rate update
Starting August 1, 2019, your TELUS Home Phone rate will increase by $2.
To review current service terms, visit .
telus.com/ServiceTerms
For questions about your TELUS Home Services, please .
contact us
Posted Aug 28, 2018: Unregulated local telephone service terms
Starting September 27, 2018, for Alberta customers whose service is suspended or cancelled and who wish to resume their home phone service, the one-time re-connection fee is increasing from $35 to $45.
To review current service terms, visit
telus.com/ServiceTerms
For questions about your TELUS Home Services, please
contact us
Posted June 15, 2018: Home Phone service rate update - correction
The CRTC has approved an inflationary rate increase of 2.28% to be applied to local home phone services in regulated communities. Effective August 1, 2018, not July 5, 2018 as previously advised, in those communities, home phone rates will increase by up to $0.77 per month.
To see an electronic copy of your TELUS Home Services bill, log in to and select
My Account
View bill details
in the Home Services section.For questions about your TELUS Home Services, please .
contact us
Posted June 1, 2018: Home Phone service rate update
The CRTC has approved an inflationary rate increase of 2.28% to be applied to local home phone services in regulated communities. Effective July 5, 2018, in those communities, home phone rates will increase by up to $0.77 per month.
To see an electronic copy of your TELUS Home Services bill, log in to and select
My Account
View bill details
in the Home Services section.For questions about your TELUS Home Services, please .
contact us
Posted December 21, 2017: Bundles Discount discontinued
As of January 21, 2018, the TELUS Bundle Discount will be discontinued. For more information, visit .
Bundle Discount Rate Changes
Posted March 1, 2017: Long distance rate decreases
TELUS values tenured and loyal customers and therefore has made changes for customers with older Long Distance plans to provide them with plans that improve value and savings. Also, beginning with the May bill, the Long Distance Administration Fee ($4.95) associated with these old plans will be removed.
Below are the changes to automatically reflect by May 2017 bill:
Old Plan | Monthly Flat Rate
| Old Plan Features | New Plan | Monthly
Flat Rate | New Plan Features |
|---|---|---|---|---|---|
Your Way at 5 | $23.95 | Canada (excluding NWTel): 1000 minutes included , Additional minutes: 10¢/minute
Canada & US (excluding NWTel): 24¢/minute
NWTel - 24 hours/day: 20¢/minute US (including Hawaii & Alaska): 18¢/minute
International Outbound Rates
| World 60 Unlimited LD
| $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited 60 international destinations: Unlimited International Outbound Rates. |
Your Way 1 Cent North America (No internet) | $24.95 | Canada & US* (except NWTel): 2500 minutes Additional Minutes:
Canada/US - 10¢/minute
NWTel - 14¢/minute
International Outbound Rates.
*US area codes: 218 (Northern Minnesota) & 712 (Western Iowa) - 20¢/minute. For more information see US Regulated Calling Rates. | Unlimited US and Canada Long Distance | $15 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited International calls based on World Value Rates *US area codes 218 (Northern Minnesota and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates. |
Canada at 5 | $23.95 | Canada (excluding NWTel): 1000 minutes included; Additional minutes: 10¢/minute
Canada (excluding NWTel): 24¢/minute
NWTel - 24 hours/day: 20¢/minute US (including Hawaii & Alaska): 18¢/minute
US (including Hawaii & Alaska): First 60 minutes:15¢/minute; Additional Minutes: 24¢/minute
| World 60 Unlimited LD
| $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited 60 international destinations: Unlimited International Outbound Rates. |
Your Way 200 | $16.00 | Canada and US (excluding NWTel): 200 minutes
Additional Minutes:
International Outbound Rates. | Unlimited US and Canada Long Distance | $15 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited International calls based on World Value Rates *US area codes 218 (Northern Minnesota and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates. |
Your Way 100 | $9 | Canada and US (excluding NWTel): 100 min
Additional Minutes:
| 300 minutes US and Canada Long Distance
| $6 | Canada (including NWTel) & US* (including Alaska & Hawaii): 300 min, additional min: 5¢/minute International Outbound Rates for all rates. |
Your Way 400 | $27 | Canada and US (excluding NWTel): 400 minutesAdditional Minutes:>Canada & US (excludes NWTel) - 7¢/minute>NWTel - 20¢/minuteInternational Outbound Rates. | World 60 Unlimited LD
| $20 | Canada (including NWTel) & US (including Alaska & Hawaii): Unlimited60 international destinations: UnlimitedInternational Outbound Rates. US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
LD for North America | $22.00 | Canada & US (including NWTel): 250 minutes included on evenings and weekends
§ Evenings - Monday to Thursday, 6pm-8am
§ Weekends - Friday 6pm to Monday 8am
§ Christmas Day and New Year's Day
§ Additional Minutes:
§ Canada/US (evenings and weekends) - 10¢/minute
§ Canada/US (weekdays) - 22¢/minute | World 60 Unlimited LD
| $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited 60 international destinations: Unlimited International Outbound Rates. |
Your Way 950 | $45 | Canada and US (excluding NWTel): 950 minutes
Additional Minutes:
| World 60 Unlimited LD
| $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited 60 international destinations: Unlimited International Outbound Rates. |
Your Way 600 | $36 | Canada and US (excluding NWTel): 600 minutesAdditional Minutes:>Canada & US (excludes NWTel) - 6¢/minute>NWTel - 20¢/minuteInternational Outbound Rates. | World 60 Unlimited LD
| $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited 60 international destinations: Unlimited International Outbound Rates. |
Canada at 5 (US bonus) | $23.95 | Canada (excluding NWTel): 1000 minutes included , Additional minutes: 10¢/minute
Canada (excluding NWTel): 24¢/minute
NWTel - 24 hours/day: 20¢/minute US (including Hawaii & Alaska): 18¢/minute
US (including Hawaii & Alaska): First 60 minutes:15¢/minute; Additional Minutes: 24¢/minute
| World 60 Unlimited LD
| $20 | Canada (including NWTel) & US (including Alaska & Hawaii): Unlimited60 international destinations: UnlimitedInternational Outbound Rates. US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
Call India 150 | $22.95 | India: 150 minutes
Additional Minutes:
| World 60 Unlimited LD
| $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited 60 international destinations: Unlimited International Outbound Rates. |
Your Way World 1000 | $25 | Canada (excluding NWTel), US and 25 overseas countries(landline): 1000 minutes
Additional Minutes:
| World 60 Unlimited LD | $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited 60 international destinations: Unlimited International Outbound Rates. |
Call North America | $1.95 | Canada - 7¢/minute
US - 7¢/minute
NWTel - 14¢/minute
International Outbound Rates. | Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
Canada Anytime | $1.95 | Canada - 10¢/minuteUS - 20¢/minuteNWTel - 20¢/minuteInternational Outbound Rates. | Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
Your Way Worldwide | $2 | Canada/US - 7¢/minuteNWTel - 14¢/minuteLow rates to 35 overseas countries (still higher than our the new Pay-per-minute plan)International Outbound Rates.
| Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
Your Way Overseas | $1.95 | Per-Minute Rates:
Canada/US - 10¢/minute
NWTel - 14¢/minute
Other Overseas Countries: International Outbound Rates. | Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
TELUS MyWay Anytime NA Top 1 | $2.95 | Based on three regions: Within Province - Rest of Canada - US
The customer does not choose the region ahead of time
| Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary).International Outbound Rates US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
Call International (V2) | $2.95 | Canada/US (includes NWTel, Hawaii & Alaska) - 7¢/minute Hong Kong, China, Taiwan, Singapore (landline or mobile terminations) - 3¢/minute International Outbound Rates | Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
TELUS World | $4.95 | Specific rates to 25 countries not as good as Pay-per-minute Long Distance rates
| Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
Your Way Your Choice | $3.95 | Unlimited minutes to the top number with the greatest number of direct dialled minutes within Canada (excluding NWTel)Canada/US calls - 9¢/minuteNWTel - 14¢/minuteInternational Outbound Rates. | Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
MyWay Anytime 1 Top Region | $4.95 | Based on three regions: Within Province - Rest of Canada - US
The customer does not choose the region ahead of time
| Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
Your Way Your Choice - Internet | $1.95 | Unlimited minutes to the top number with the greatest number of direct dialled minutes within Canada (excluding NWTel) Canada/US calls - 9¢/minute NWTel - 14¢/minute International Outbound Rates. | Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
Call India 250 | $9.95 | India: 250 minutes
Additional Minutes:
| Unlimited India
| $10 | India: Unlimited Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute International Outbound Rates |
Your Way Anytime 1 Top Region | $2.95 | Based on three regions: Within Province - Rest of Canada - US
The customer does not choose the region ahead of time
| Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
TELUS Velocity ADSL Long Distance Promo | $4.95 | Canada/US: 100 minutes
Additional:
| Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
TELUS MyWay Anytime NA Top 2 | $4.95 | Based on three regions: Within Province - Rest of Canada - US
The customer does not choose the region ahead of time
| Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
Your Way Anytime 2 Top Regions | $4.95 | Based on three regions: Within Province - Rest of Canada - US
The customer does not choose the region ahead of time
| Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
TELUS MyWay Anytime NA | $6.95 | Based on three regions: Within Province - Rest of Canada - US
The customer does not choose the region ahead of time
| Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
MyWay Anytime | $8.95 | Based on three regions: Within Province - Rest of Canada - US
The customer does not choose the region ahead of time
| Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
GLOBAL UK | $0 | United Kingdom:Landline - 5¢/minuteMobile - 20¢/minute
| Pay-per-minute Long Distance
| $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
Your Way 500 + High Speed | $15 | Canada and US (excluding NWTel): 500 minutes
Additional Minutes:
International Outbound Rates. | Unlimited US and Canada Long Distance | $15 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited International calls based on World Value Rates *US area codes 218 (Northern Minnesota and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates. |
Call Asia Unlimited | $7 | Hong Kong, China & Singapore calling: UnlimitedTaiwan landline: UnlimitedTaiwan wireless - 9¢/minuteAdditional Minutes:>Canada/US - 7¢/minuteInternational Outbound Rates | Asia Long Distance | $7 | Hong Kong, China & Singapore calling: Unlimited Taiwan landline: Unlimited
Taiwan wireless - 10¢/minute Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute International Outbound Rates |
AFFINITY 14 cent Promo | $0 | BC:evenings & weekends - 14¢/minute
BC:weekday - 17¢/minute
Canada:24/7 - 17¢/minute
US:24/7 - 24¢/minute | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
AFFINITY Simplicity (Canada and US bonus) | $0 | Canada:weekend - 10¢/minuteCanada:evening - 12¢/minuteCanada:weekday - 24¢/minuteUS:24/7 - 24¢/minute | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
Canada at 5 (postpaid, US bonus) | $0 | Canada (excluding NWTel):10¢/minute
Canada (excluding NWTel): 24¢/minute
NWTel - 24 hours/day: 20¢/minute US (including Hawaii & Alaska): 18¢/minute:
US (including Hawaii & Alaska): First 60 minutes15¢/minute, Additional Minutes24¢/minute
| Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
No Limits Canada (US bonus) | $0 | Canada (excluding NWTel) 10¢/minute (maximum $20)>Evenings - Monday to Thursday, 6pm - 8am>Weekends - Friday 6pm to Monday 8am >Christmas Day and New Year's Day
NWTel - 24 hours/day: 20¢/minute
Canada (excluding NWTel): 26¢/minuteWeekdays - Monday to Friday, 8am - 6pm
US (including Hawaii & Alaska): 26¢/minute
No Limits Canada (with US 60 minutes) version First 60 minutes: 15¢/minute; Additional Minutes: 26¢/minute>US (including Hawaii & Alaska) - 24 hours/day
| Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
TELUS 2 West (with US 60 mins) | $0 | BC & AB (excluding NWTel): 10¢/minute (maximum $34)*
Rest of Canada (excluding BC, AB & NWTel): 15¢/minute NWTel: 20¢/minute US: 22¢/minute (with US 60 minutes) version
US (including Hawaii & Alaska) First 60 minutes: 15¢/minute; Additional Minutes: 22¢/minute
*Available only to select clients that are impacted by the migration to Compass. | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
New World | $0 | International Outbound Rates | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
AFFINITY North America Savings | $0 | BC (excluding NWTel): 14¢/minute
BC (excluding NWTel): 17¢/minute
Rest of Canada (including NWTel*) - 24 hours/day: 17¢/minute US (including Hawaii & Alaska): 24¢/minute | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
AFFINITY Evening and Weekends | $0 | Canada (including NWTel): 10¢/minute
Canada (including NWTel): 12¢/minute
Canada (including NWTel): 24¢/minute
US (including Hawaii & Alaska): 24¢/minute | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
TELUS 2 Province (with US 60 mins) | $0 | BC & AB (excluding NWTel): 10¢/minute (maximum $34)*
Rest of Canada (excluding BC, AB & NWTel): 15¢/minute NWTel: 20¢/minute US: 22¢/minute (with US 60 minutes) version
US (including Hawaii & Alaska) First 60 minutes: 15¢/minute; Additional Minutes: 22¢/minute
*Available only to select clients that are impacted by the migration to Compass. | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates |
Posted January 1, 2016: Home Phone service rate change
The cost of providing TELUS Home Services continues to increase as we continue to upgrade our networks and services. We are doing our best to keep rate increases as moderate as possible, while constantly working to improve the service with better speed, reliability and functionality. We are committed to ensuring that our customers receive Canada’s best home services experience.
Starting on March 2, 2016, TELUS is changing the regular monthly rate for some Home Phone services.
- The CRTC has approved an inflationary rate increase in High Cost Serving Areas (HCSA) by an average of $0.55
- TELUS Home Phone Forborne (non-regulated areas) will increase by $2/mo
- Loyalty Home Phone will increase by $3/mo
- TELUS Home Phone $7 discount will decrease by $2/mo to $5/mo
The new rate will appear on March bills. For details on how you might be affected by these rate changes, please see the message included on the last page of your bill.
For an electronic copy of your bill, to your TELUS Home Services account and select Download/Print on your TELUS e.Bill page.
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For questions about your TELUS Home Services, .
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