Add or remove your Optik TV channels

Learn how to add or remove your Optik TV channels and theme packs from your TV, the My TELUS app or online.

Add Optik TV channels on your TELUS TV Digital Box

The instructions in this section are for the TELUS TV Digital Box (pictured).  If you have an Optik 4K/HD PVR or Digital Box, go to the section labeled Add Optik TV channels on your Optik PVR or Wireless Digital Box
.

You can add TV programming on your TELUS TV Digital Box directly from your TV. When subscribing to channels on your TELUS TV Digital Box, information about your subscription options will be provided to you to help you with your subscription process. 

Note:
 In order to prevent unauthorized purchases, we recommend you set up a purchase PIN on your active TELUS TV profile. Visit telus.com/profiles
 to learn how to set up your purchase PIN.

To add channels on your TELUS TV Digital Box:

Step 1. Find the channel you would like to add to your TV package using one of these options:

A. Through the Search function

Navigate to
Search
and search for a specific program.
Select the program you are interested in. Then select
Subscription options
. If the program is available on multiple channels, a list of channel options will be presented so you can select the network you prefer to subscribe to. In some cases,
Ways to Watch
or
Showtimes
may need to be accessed before
Subscription options
can be seen.

B. Through the Guide:

Press the
Guide
button on your remote, then press the
options
button. Then change the filter to
All channels
.
Navigate to the channel that you want to subscribe to. Unsubscribed channels will have a white key icon shown by the channel number.
Press
Ok
on your remote to access the details page, then select
Subscription options
. If the program is available on multiple channels, select the appropriate channel from the list of channel options presented.

Step 2. If multiple subscription options are available, you will be shown a list of options, such as subscribing to just that channel, or bundling the channel in a theme pack or a combo pack along with other content. Review the details, and select your preferred subscription option. 

Step 3. You will be taken to a purchase confirmation page. Select Subscribe now
 to confirm your order. You will be prompted to enter your purchase PIN to complete your purchase. If you haven't created a purchase PIN, visit telus.com/profiles
 to set one up. 

Step 4. A screen confirming your account changes will appear. It may take up to fifteen minutes for the channel to be available after the subscription purchase.

Note:
 You cannot currently unsubscribe from channels using your TELUS TV Digital Box at this time. You can unsubscribe from a channel from the My TELUS website and mobile app by following the steps outlined below, or by visiting us at telus.com/contact-us
. 

Add or remove your Optik TV channels

Add Optik TV channels on your TELUS TV Digital Box

Add Optik TV channels on your Optik PVR or Wireless Digital Box

Customize your channels and theme packs online via My TELUS

Add or change channels and theme packs with the My TELUS app

Printable Optik TV channel selection guides (PDFs)

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