You're currently in Personal Support. If you're a Business customer, visit our

Manage your recording rules

Learn how to navigate and manage your recording rules.

Steps to manage video camera recording rules in the TELUS SmartHome app or web portal

Log in to the
web portal
or SmartHome app.
Select
Video
from the menu on the left-hand side (web portal) or bottom of the screen (mobile app).
From the top navigation bar, select
Recording Rules
. In the mobile app, select
Settings
first.
To pause a recording rule, select
Pause Options
and the length of time to pause the recording rule.
To edit an existing rule, select the pencil icon.
To delete an existing rule, select the garbage icon.

To learn how to set up Smart Video Alerts with Video Analytics, click here
.

To learn how to set up and manage the recording rules for your Doorbell Cameras, click here
.

Yes