Record and manage voicemail greetings on mobile devices

To establish a personal greeting, first dial into the voicemail system. Either:

When prompted, enter your password. You are now in the Main Menu of the voicemail system:

Voice Mail 25 and Mike Advanced Voice Mail customers can record up to 4 greetings and can choose one to be the active greeting

The Standard Greeting is the default greeting. It announces that you are not available, using either your name or phone number.

To re-establish a standard greeting, first dial into the voicemail system. Either:

When prompted, enter your password. You are now in the Main Menu of the voicemail system:

The standard greeting is initially set at your mobile number. You can customize it by changing your recorded name:

An extended absence greeting lets you record an alternate greeting without deleting your standard or personal greeting. It can be used as an after-hours message or for special instructions.

To add an Extended Absence Greeting, first dial into the voicemail system. Either:

When prompted for a password, enter your password. You are now in the Main Menu of the voicemail system:

To allow or disallow the ability for callers to leave messages after the greeting is played:

To delete the extended absence greeting:

Download the handy

TELUS Voicemail Quick Reference Guide

for feature reference and helpful tips.