My TELUS 2-factor authentication

2-factor authentication is an additional security feature on top of your username and password. With 2-factor authentication enabled, you’ll be asked for a unique code when someone tries to log in to your account on a device that’s not recognized.

This ensures that only you can log in to your account, even if someone else has your password.

The 2-factor authentication feature can be turned on or off at any time.

You can protect your My TELUS account by setting up 2-factor authentication following the steps below:

Need help setting up 2-factor authentication? Follow the steps on our

How to set up 2-factor authentication for your MY TELUS account

page to set up 2-factor authentication.

We’ll respond with a link that will launch the setup process on your phone. Standard messaging and data rates apply.